Account Manager

2 weeks ago

Eastern England, United Kingdom Aptum Full time

About Aptum

Join Aptum, a leading global force in Managed Services and Cloud Solutions As a combined Managed Service Provider (MSP) and Cloud Service Provider (CSP), we empower clients worldwide in their multi-cloud endeavors, boasting accreditation as a Microsoft Azure Expert MSP and proficiency across Azure, AWS, and GCP platforms. Our consulting arm delivers cutting-edge solutions through platform engineering for cloud-native applications, coupled with expert guidance in DevOps and FinOps methodologies. With an expansive presence spanning North America, Latin America, Europe, and the United Kingdom, Aptum offers unparalleled geographical coverage, ensuring our clients have the freedom and flexibility to navigate their multi-cloud journey with confidence. Join us and be part of a dynamic team driving innovation and success in the digital landscape


What are we looking for

As an Account Manager you are responsible for achieving sales and revenue goals within an assigned set of accounts by developing, strengthening, and retaining long term customer relationships. The position is responsible for solidifying the existing customer through execution of long-term contracts and associated renewals. The position requires growing our share of wallet by positioning the value of managed services in a private and/or public cloud infrastructure. As the primary Sales resource and one of the first touch points to the customer, the Account Manager must be comfortable engaging at all levels within the customer’s organization, effectively communicating a value statement for the company and driving solutions to enable our customers to meet their strategic business objectives. The applicant must have a proven track record of success selling Cloud and/or Managed Services to enterprise customers at the executive level.

Please Note: This is a fully remote position.


Primary Responsibilities

  • Act as the primary contact to prospects and customers inclusive of pre-sales, active sales, negotiation, close and handoff for implementation.
  • Grow and maintain customer base through pro-active sales activity in person, on the phone, and via email.
  • Contribute to customer satisfaction by building rapport and establishing positive relationships.
  • Follow internal sales processes including the use of CRM systems, order entry, and production of client facing material.
  • Communicate Aptum’s value proposition and deliver thought leadership through recommended solutions.
  • Retain knowledge of products and services to successfully present and up-sell.
  • Accountable for achieving retention and growth targets.
  • Facilitate all aspects of the sales engagement process.
  • Collaborate with Sales Engineers and Customer Support resources to present proactive solutions that optimize customer’s account.
  • Engage with customers at all levels within their organization to develop comprehensive coverage of all buying influences.
  • Use Salesforce CRM to gather, document and track account management activities inclusive of, calls, emails, leads, opportunities, accounts, and forecasting.
  • Lead the negotiation on commercial and legal discussions.
  • Prepare presentations, proposals, and sales contracts.
  • Represents the company in a professional manner.
  • This position may require 25-50% travel.


  • Requirements:
  • University degree or equivalent working experience.
  • Minimum of 5-7 years sales experience in the IT industry.
  • Experience in B2B sales dealing with the Director/Executive level
  • Experience in Cloud Services, Managed Services, Hosting Solutions Industry and Co-Location Solutions.
  • Certifications: AWS Business Professional and/or Azure AZ-900 Preferred


Why Choose Aptum?


  • Flexible Remote Work: Enjoy the convenience of working from anywhere in the United States, balancing your professional growth and personal life.
  • Generous Vacation and Wellness Days: We champion the importance of downtime and personal well-being, reflected in our liberal vacation days and wellness initiatives.
  • Comprehensive Wellness Support: Benefit from our lifestyle reimbursement policy and access to extensive employee assistance resources, supporting your complete well-being.
  • Professional Development Opportunities: Receive support for ongoing education and professional advancement, fuelling your career growth.
  • Competitive Health Benefits: Enjoy a comprehensive suite of health benefits that prioritize your physical and mental health.
  • Community Engagement: Participate in volunteer activities, underscoring our commitment to social responsibility and community involvement.
  • Personalized Perks: From birthday duvet days to customized acknowledgments, we celebrate you and your milestones.



Join a team where innovation, relationships, trust, decisiveness, and the celebration of success are not just words but the pillars of our company culture.


Are you ready to make a significant impact? Apply now and embark on a journey of growth, challenge, and fulfilment at Aptum

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