Employee Relations Specialist

1 month ago

Eastern England, United Kingdom Majestic Wine Full time

We have an exciting opportunity for an experienced ER Advisor to join our growing People Team Join the UK’s largest specialist wine retailer


Who are we?

Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, friendly service across all channels.


The Role:

Reporting to the Senior HR Business Partner you will play a critical role in delivering the People plan in our Retail, Commercial DC & Central teams through offering expert ER case management advice. You will be responsible for supporting line Managers on ongoing ER cases across the business and will work closely with the People Team to provide pragmatic, commercial and employee-focused advice and support. You will utilise your excellent communication, coaching and influencing skills to upskill Line Managers and to drive consistency and best practice.


Location: Hybrid, with travel to stores and Watford Support Centre

Contract: 9 month Fixed Term Contract

Salary: £35,000


Key Responsibilities

  • Offer commercially focused ER advice with employee engagement at the heart of everything you do.
  • Support Line managers in managing complex & high level employee relations cases in line with our policies and with a commercial focus for all areas of the business
  • Work with the L&D team to ensure people managers understand and adhere to company policy & procedure
  • Provide training for those Managers who require additional support in managing the Employee Relations cases within their Regions and Departments
  • Build capability of our People Managers by building HR frameworks and tools to drive engagement and understanding
  • Working with the HRBPs and Talent team, continuously review internal policies and processes to drive improvement as a best practice. Ensure any changes are landed well into the business through feedback, working groups and training
  • Work with the wider people team to continuously improve knowledge and understanding and therefore the value and quality of the People team service provided to the business
  • Be proactive in providing thoughts and ideas on how the provision of ER support to the Business can be improved and evolved
  • Work closely with the Senior HR Business Partner and other People team members to deliver integrated HR solutions that align with business goals.


What's in it for you:

  • A competitive salary & performance related bonus
  • Up to 20% Staff Discount
  • 33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme
  • Life Assurance (Worth 3 times your annual salary)
  • A contributory Company Pension Plan
  • Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes
  • Fantastic incentives that take you around the world to explore our different vineyards.
  • Free parking on site with electric charging points
  • Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
  • Company maternity, paternity and adoption leave after 26 weeks
  • Long service reward
  • Company sick pay scheme


We are proud to offer a new Agile Working Policy for Support Centre colleagues; a blend of office and home working which will include a number of days working at the Majestic Office


We look forward to receiving your application Together we are Majestic #TWAM


On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview

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