Customer Service and Administration Executive

2 weeks ago

Slough, United Kingdom MooGoo Skin Care UK Full time

About the Business

MooGoo Skin Care is an Australian, family owned and company with our UK office and warehouse based in Slough. We offer natural solutions for skin problems using high quality, evidence based ingredients.


About the Role

If successful, you will join our small, tight knit Customer Service Team. We are so very passionate about providing the highest possible standard of customer service to our online customers and stockists. We hope to find an empathetic, bubbly individual to complete our team.

This is a full-time, temporary one-year contract position, running from December 2024 to December 2025. The role requires a Monday to Friday work schedule, with weekends and public holidays off We require a physical presence in the office and don’t have the capability to offer remote work for this role.

Your main responsibilities will include, but are not limited to;

  • Quickly and diligently processing stockist orders through our ordering system, NetSuite (training provided).
  • Responding to inbound queries, concerns and feedback via phone, email & live chat.
  • Providing administrative support to sales, office and warehouse team.
  • Managing payment reminders, issuing monthly statements and processing payments.
  • Ensuring the service you provide leaves our customers feeling happy, satisfied and well looked after.
  • Promptly processing returns and exchanges for retail customers and stockists.
  • Providing product advice and maintaining a high level of product knowledge and understanding.


Skills and Experience

To be considered for this position you must;

  • Have a minimum of 2 years experience in an administrative, customer service, pharmacy or similar role.
  • Possesses advanced computer skills. Familiarity with Shopify and Microsoft Office is considered advantageous.
  • Be capable of effectively communicating both verbally and in writing.
  • Demonstrate initiative, self-motivation, and responsibility.
  • Maintain a professional and confident telephone manner.
  • Confident and willing to participate in occasional social media video content.
  • Have excellent problem solving skills.
  • Accept and apply feedback when given.
  • Have good time management skills, attention to detail, and the ability to prioritise tasks ensuring you meet deadlines.
  • Be able to work quickly and diligently amongst a small team in a fast paced environment.
  • Have a friendly, caring personality and a calm presence.


Work Perks

  • Have constant access to snacks and treats.
  • Access our existing and unreleased products.
  • Be surrounded by a supportive team.
  • Company pension.
  • Free on-site parking or a short walk from Burnham Train Station.
  • 28 days holiday in addition to public holidays.


This is such an exciting time to join a fun and growing company. If you are passionate about providing healthy products that help people with skin problems click on the Apply button below.

  • Customer Service and Administration Executive

    2 weeks ago

    Slough, United Kingdom MooGoo Skin Care UK Full time

    About the BusinessMooGoo Skin Care is an Australian, family owned and company with our UK office and warehouse based in Slough. We offer natural solutions for skin problems using high quality, evidence based ingredients.About the RoleIf successful, you will join our small, tight knit Customer Service Team. We are so very passionate about providing the...

  • Customer Service and Administration Executive

    2 weeks ago

    Slough, United Kingdom MooGoo Skin Care UK Full time

    Job Description About the Business MooGoo Skin Care is an Australian, family owned and company with our UK office and warehouse based in Slough. We offer natural solutions for skin problems using high quality, evidence based ingredients. About the Role If successful, you will join our small, tight knit Customer Service Team. We are so very passionate...

  • Customer Service Executive

    2 months ago

    Slough, United Kingdom CV-Library Full time

    Customer Service Executive, Slough: A dynamic role offering the chance to support clients by providing excellent customer service. This position requires managing client queries, processing orders, and ensuring customer satisfaction. The ideal candidate will be a proactive problem-solver with strong communication skills, eager to thrive in a collaborative...

  • Customer Service Administrator

    6 months ago

    Slough, United Kingdom H&H Recruitment Solutions Full time

    H&H Recruitment Solutions LTD are looking for a **Customer Service administrator,** with experience of import/export customs procedures, to join our clients busy operations team at their West End offices, working **09:00 to 18:00 Monday to Friday** (including a one hour break each day), to ensure the best possible experience for all their clients. **The...

  • Fleet Customer Executive

    6 months ago

    Slough, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Fleet Customer Executive Vacancy - Slough!** *** - Fleet Customer Executive Required in Slough ***: - Salary of up to £25,000 ***: - Monday To Friday Working Hours ONLY (8.45am - 5pm) ***: - Fantastic Career Progression Opportunities, National Fleet Business, Fantastic Company Benefits Including 25 Days Holiday + Birthday Off! We are in search of a...

  • Customer Service

    6 months ago

    Slough, United Kingdom Page Personnel Full time

    Market leading environmental engineering business - Excellent opportunity to grow your career **About Our Client**: **Customer Service & Sales Administrator, Slough**: Market leading in a very lively and active environmental manufacturing sector. You will need to drive to reach their site. **Customer Service & Sales Administrator, Slough**: - Contract and...

  • Customer Service Executive

    6 months ago

    Slough, United Kingdom Pilgrim's Europe Full time

    **Role Description** We are looking for an energised Customer Service Executive to work for our Rollover Business in Slough. **Key Accountabilities** - Answering inbound telephone calls - Take orders for products and process using Microsoft NAV - Manage and resolve customer complaints - Respond promptly to customer queries and needs, following up customer...

  • Customer Service Executive

    6 months ago

    Slough, United Kingdom LeasePlan Full time

    At LeasePlan, we are always asking What's next in mobility. Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together! Company: LeasePlan At LeasePlan our goal is to be the best in the industry, in terms of expertise, service and efficiency. We’re transforming every aspect of our business, so we...

  • Senior In-life Administration Executive

    6 months ago

    Slough, United Kingdom LeasePlan Full time

    At ALD Automotive | LeasePlan, we are always asking What's next in mobility. Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together! Role Purpose To provide day-to-day operational support to the In-Life Administration Manager, to ensure service levels are met and standards within the team meet...

  • Customer Liaison Executive

    3 months ago

    Slough, United Kingdom KHR - Recruitment Specialists Full time

    We are currently working with a leading specialistbusiness based in Slough.Due to growth, theyare seeking a Client Liaison Executive to join their customerservices department working in their laboratory environment. Thisrole is offered on a temp-permbasis.Responsibilities willinclude:Ensure all queries and calls aredealt with in a professional, accurate and...

  • Customer Service and Administration Executive

    1 week ago

    Slough, United Kingdom MooGoo Skin Care UK Full time

    About UsMooGoo Skin Care UK is an Australian, family-owned company with its UK office and warehouse based in Slough. Our mission is to provide high-quality, natural solutions for skin problems using evidence-based ingredients.Job OverviewThis is a full-time, temporary one-year contract position, running from December 2024 to December 2025. The role requires...

  • Customer Service Administrator

    4 months ago

    Slough, United Kingdom Recra Consulting Full time

    Customer Service Administrator Wanted! - Food ManufacturingAs a key player in a vibrant customer service team, you will be the voice of ensuring that valued customers receive unparalleled support and assistance. Your role will involve handling inquiries, resolving issues, and nurturing positive relationships with our clients.Requirements:Previous experience...

  • Customer Service Administrator

    4 months ago

    Slough, United Kingdom Recra Consulting Full time

    Customer Service Administrator Wanted! - Food ManufacturingAs a key player in a vibrant customer service team, you will be the voice of ensuring that valued customers receive unparalleled support and assistance. Your role will involve handling inquiries, resolving issues, and nurturing positive relationships with our clients.Requirements:Previous experience...

  • Service Administrator

    6 months ago

    Slough, United Kingdom Vertu Motors Full time

    **Vertu Mercedes Benz of Slough** At Vertu Mercedes Benz of Slough we are looking for a Service Administrator to join the team! We are offering a basic salary of £27,959.36 with an OTE of £31,459.36 plus great company benefits! The general duties of the role: - Producing Work order for upcoming appointments - Daily banking - Assisting the accounts...

  • Customer Service Advisor

    3 days ago

    Slough, United Kingdom Leasys Full time

    Providing a best-in-class customer experience and service through meeting agreed objectives with clear processes' whilst at all times adding additional value to the customer.The contract adjustment executive will look after all extension/reschedule enquiries from customers, the Sales team, or during the end of contract process where new vehicles are not yet...

  • Service Administrator

    6 months ago

    Slough, United Kingdom Vertu Motors Full time

    **Vertu Mercedes Benz of Slough** At Vertu Mercedes-Benz of Slough we are looking for a Service Administrator to join the team! We are offering a basic salary of £24,570 with an OTE of £28,570 plus great company benefits! The general duties of the role include: ensuring Service work undertaken on the vehicle meets brand requirements, submission of all...

  • Service Program Manager

    2 weeks ago

    Slough, United Kingdom Holt Executive Ltd Full time

    Job Description Holt Executive are partnered with a leading technology provider to the aviation market in search of a Program / Service Delivery Manager that will be responsible for planning and managing programs to meet service delivery across the business. As a Program / Service Delivery Manager , you will play a critical role in managing and executing...

  • Service Program Manager

    4 weeks ago

    Slough, United Kingdom Holt Executive Ltd Full time

    Holt Executive are partnered with a leading technology provider to the aviation market in search of a Program / Service Delivery Manager that will be responsible for planning and managing programs to meet service delivery across the business.As a Program / Service Delivery Manager, you will play a critical role in managing and executing complex programs from...

  • Service Program Manager

    4 weeks ago

    Slough, United Kingdom Holt Executive Ltd Full time

    Holt Executive are partnered with a leading technology provider to the aviation market in search of a Program / Service Delivery Manager that will be responsible for planning and managing programs to meet service delivery across the business.As a Program / Service Delivery Manager, you will play a critical role in managing and executing complex programs from...

  • Service Program Manager

    4 weeks ago

    Slough, United Kingdom Holt Executive Ltd Full time

    Holt Executive are partnered with a leading technology provider to the aviation market in search of a Program / Service Delivery Manager that will be responsible for planning and managing programs to meet service delivery across the business.As a Program / Service Delivery Manager, you will play a critical role in managing and executing complex programs from...