Head of Account Management OTA Customers

3 weeks ago


The City, United Kingdom Travelfusion Full time

The Company

Travelfusion is a global travel content aggregator, dedicated to managing and organizing online travel content efficiently. With a pioneering aggregation model, our platform directly connects to various travel suppliers' reservation systems, providing structured access via a single XML API interface. Our 24/7 operation ensures unparalleled reliability and service quality for both suppliers and customers worldwide.


The Role

This is a full-time position for a Head of Account Management Online Travel Agency Customers (OTA) at Travelfusion in the City of London reporting to the VP of Commercial. The role involves managing day-to-day activities related to business relationship, business transactions, management, analytics, account and content management, managing a team of 10 account managers, executives and sales within the OTA customer segment.


Duties

  • Managing the team: leading, coaching, and growing the account management team
  • Developing strategies: developing and implementing account management strategies to drive revenue growth and identify new business opportunities
  • Setting goals: setting department goals and KPIs
  • Managing budgets: managing budgets and resources
  • Overseeing performance: overseeing team performance and growth
  • Building relationships: developing and maintaining strong client relationships
  • Identifying opportunities: identifying up-selling and cross-selling opportunities
  • Ensuring client satisfaction: ensuring client needs are met and exceeding their expectations
  • Collaborating with other departments: collaborating with other departments, such as sales, marketing, payment and product


Experience

  • Minimum 5 years+ experience managing flight business content (NDC and LCC) within an OTA is a must
  • Expert at business relationship management, account management and team management skills
  • Proven analytical and sales skills
  • Demonstrate experience in managing OTA customer accounts
  • Strong leadership and excellent written and verbal communication skills
  • Ability to analyse data and market trend
  • Experience in the travel industry
  • Bachelor's degree
  • London based; able to travel for business




  • City Of London, United Kingdom Travelfusion Full time

    The CompanyTravelfusion is a global travel content aggregator, dedicated to managing and organizing online travel content efficiently. With a pioneering aggregation model, our platform directly connects to various travel suppliers' reservation systems, providing structured access via a single XML API interface. Our 24/7 operation ensures unparalleled...


  • City of London, United Kingdom Travelfusion Full time

    Job Description The Company Travelfusion is a global travel content aggregator, dedicated to managing and organizing online travel content efficiently. With a pioneering aggregation model, our platform directly connects to various travel suppliers' reservation systems, providing structured access via a single XML API interface. Our 24/7 operation...


  • london (city of london), United Kingdom Travelfusion Full time

    Job Description The Company Travelfusion is a global travel content aggregator, dedicated to managing and organizing online travel content efficiently. With a pioneering aggregation model, our platform directly connects to various travel suppliers' reservation systems, providing structured access via a single XML API interface. Our 24/7 operation ensures...


  • City of London, United Kingdom Travelfusion Full time

    Senior Role DescriptionThis is a senior full-time position that involves managing day-to-day activities related to business relationship management, analytics, account and content management, and team leadership within the OTA customer segment.Main ResponsibilitiesTeam Leadership: Leading, coaching, and growing the account management team in a dynamic work...

  • Account Manager

    1 month ago


    The City, United Kingdom Hays Full time

    Your new companyYour new job working as an Account Manager, will be working for a privately-owned Global Lloyd’s Broker with offices based around the UK and Worldwide, with their head office based in the City. They have a dedicated team of over 5000 employees who prides themselves on having an entrepreneurial cultural that their clients benefit from. They...

  • Head Of It

    2 weeks ago


    City of Edinburgh, United Kingdom Head Resourcing Full time

    Head of IT 6 month fixed term contract Location: Edinburgh - hybrid Salary: Up to £72,000 + benefits Head Resourcing is pleased to be working with a well-established professional body based in Edinburgh as they look to recruit a Head of IT.Our client has an overarching objective of leading excellence in their industry and strives to be a world-class...

  • Head of IT

    3 weeks ago


    Stockbridge, City of Edinburgh, United Kingdom Head Resourcing Full time

    Head of IT 6 month fixed term contract Edinburgh - hybrid Up to £72,000 + benefits Head Resourcing are pleased to be working with a well-established professional body based in Edinburgh as they look to recruit a Head of IT. Our client has an overarching objective of leading excellence in their industry, and strive to be a world class professional...


  • The City, United Kingdom Sphere Digital Recruitment Group Full time

    (Senior) Account Manager£250 per day, outside IR356 month contractFull time - 3 days per week in the officeMy client is a globally renowned Marketing Company who are looking for an Integrated Account Manager to work on a leading supermarket brandYou will be reporting into the Head of Client ServicesThe RoleCultivate and maintain strong, professional...


  • City of London, United Kingdom Hays Accounts and Finance Full time

    Your New CompanyAn international luxury lifestyle business is looking to hire a Head of Management Accounts to their Finance team. They are growing rapidly and are expanding into new territories around the world. This is a fantastic opportunity for a qualified and experienced accountant who I s looking to get broad exposure to accounting and financial...


  • City of London, United Kingdom CV-Library Full time

    Your New CompanyAn international luxury lifestyle business is looking to hire a Head of Management Accounts to their Finance team. They are growing rapidly and are expanding into new territories around the world. This is a fantastic opportunity for a qualified and experienced accountant who I s looking to get broad exposure to accounting and financial...


  • City of Edinburgh, United Kingdom Head Resourcing Full time

    Head of IT Edinburgh – hybrid Up to £72,000 + benefits This role is a 6 month fixed-term contract but can go permanent Head Resourcing are pleased to be working with a well-established professional body based in Edinburgh as they look to recruit a Head of IT for an initial period of 6 months.Our client strives to be a world class professional body,...

  • Head Of It

    2 weeks ago


    City of Edinburgh, United Kingdom Head Resourcing Ltd Full time

    Head of IT 6 month fixed term contract Edinburgh - hybrid Up to £72,000 + benefits Head Resourcing are pleased to be working with a well-established professional body based in Edinburgh as they look to recruit a Head of IT. Our client has an overarching objective of leading excellence in their industry, and strive to be a world class professional body,...

  • Engagement Manager

    2 weeks ago


    City of Edinburgh, United Kingdom Head Resourcing Full time

    Hybrid – Three days on site (across Scotland), two days from home Salary – Up to £95,000 Role – Engagement Manager/Senior Project Manager Head Resourcing have partnered with a business change consultancy to support their search for an experienced Engagement Manager/Senior Project Manager in Scotland.Working three days on site with clients, you will...


  • The City, United Kingdom Pareto Full time

    Account Manager, German Speaker Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting...

  • Head of Risk

    3 months ago


    The City, United Kingdom Vallum Associates Full time

    Role: Head of RiskLocation: LondonClient: Trading HouseSalary: £150k/yrRoleI am excited to be advertising a Head of Risk position, within a global Trading House based in London.ResponsibilitiesAs the Head of Risk for all Trading activities within the business, some of your responsibilities will include:Overseeing, controlling and reporting risk within the...

  • Engagement Manager

    2 weeks ago


    City of Edinburgh, United Kingdom Head Resourcing Full time

    Job Description ?? Hybrid – Three days on site (across Scotland), two days from home ?? Salary – Up to £95,000 ?? Role – Engagement Manager/Senior Project Manager Head Resourcing have partnered with a business change consultancy to support their search for an experienced Engagement Manager/Senior Project Manager in Scotland.Working three days on site...


  • The City, United Kingdom Handle Recruitment Full time

    Want to work for an iconic reputable brand?Do you have a background in FMCG/retail across AR?We are seeking a forward-thinking Accounts Receivable Manager to oversee UK portfolio, ensure cash flow optimisation, and safeguard the financial health of the business.This is an on site role, the team are in 4/5 days, with a fantastic team, outstanding office and...


  • The City, United Kingdom Travelfusion Full time

    The CompanyTravelfusion is a global travel content aggregator, dedicated to managing and organizing online travel content efficiently. With a pioneering aggregation model, our platform directly connects to various travel suppliers' reservation systems, providing structured access via a single XML API interface. Our 24/7 operation ensures unparalleled...


  • The City, United Kingdom Hanson Lee Full time

    New Business Sales opportunity for a pioneering and innovative InsurTech provider. Reporting to Head of Sales, you will be responsible for identifying, leading, managing and closing large Insurance software deals. As the New Business Sales Director, you will be dedicated to Insurance Product offerings within General and London Market (Re) Insurance target...

  • Key Account Manager

    3 months ago


    The City, United Kingdom ALS Recruiting Ltd Full time

    We’re Hiring! Multimodal Account Manager Location: Central London Salary: Up to £50,000Are you a skilled and proactive Account Manager with experience in Multimodal Freight? We're looking for a talented individual to join our team in Central London and help manage key accounts while delivering top-notch service in the fast-paced logistics industry....