Corporate Account Manager

3 weeks ago


The City, United Kingdom Travelfusion Full time

The Company

Travelfusion is a global travel content aggregator, dedicated to managing and organizing online travel content efficiently. With a pioneering aggregation model, our platform directly connects to various travel suppliers' reservation systems, providing structured access via a single XML API interface. Our 24/7 operation ensures unparalleled reliability and service quality for both suppliers and customers worldwide.


The Role

This is a full-time position for an experienced Corporate Account Manager based in the City of London reporting to the VP of Commercial.


Duties

  • Managing and nurturing relationships with key Travel Management Companies (TMC), Online Booking tools (OBT) and large Corporate clients
  • Identify opportunities to increase booking volume revenue
  • First point of contact to triage and problem solve issues for existing corporate clients
  • End to end management of onboarding new and existing corporate customers with key products specific to the corporate environment
  • Multi-layer relationship building with external stakeholders in the end to end booking process
  • Conduct regular presentations and Business Reviews with customers
  • Project management of the development of customised solutions, working closely with internal and external stakeholders to achieve success
  • Ensure high level of service is continuously maintained
  • Collaboration with external clients and suppliers to achieve set business objectives
  • Participate in industry events and conferences to strengthen Travelfusion brand visibility
  • Prepare and analyse reports for customer feedback as well as identify opportunities for growth
  • Management of contract renewal and negotiation with key corporate clients


Required Skills/Experience

  • Preferred experience in Flight Business Unit of a TMC or an OBT or alternatively Airline Sales experience
  • Must be London based
  • Technical understanding of Lowcost Carrier APIs and various distribution channels
  • In depth understanding of New Distribution Capability (NDC) and the impact it has in the corporate travel space
  • Understanding of the payment options/challenges for corporate travel bookings
  • Understanding of the complexities of the corporate travel industry and how tech providers, TMCs and OBTs are linked
  • Excellent communication and interpersonal skills




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