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Customer Service Administrator

2 months ago

Brighton, United Kingdom The Recruitment Lab Full time

Customer Service Administrator

Our Client is an established training provider working with organisations and government departments across the UK. Based in the centre of Brighton, they currently seek a Customer Service Administrator Executive (initially on a 3- month fixed term contract) to join their team and act as the first point of contact for clients wishing to register for training courses.

Day to day activities include:

  • Responding to email and web enquiries regarding specific courses.
  • Qualifying customer requests, undertake course bookings and sending customers relevant paperwork for completion.
  • Utilising and updating CRM system.
  • Updating internal stakeholders as to enrolment goals.

In return, you will be given a basic salary of 23k with a realistic OTE of 29k (year one).