Human Resources Information System Analyst

3 weeks ago

London, United Kingdom Crone Corkill Full time
Job Description

A 6 month Contract Role within HR Systems Support Role

What's in it for you ?

Working as a part of a talented team supporting HR project supporting migration project of Oracle HR to Success Factors, within a global reputable financial services organisation .

  • In addition supporting BAU HR technical functions to support transactions across - . payroll, benefits, pensions, immigration, international mobility, HR analytics, remuneration, learning & development, talent management, succession planning and recruitment.

What you will be doing

End User Support

• Initial HR Technology contact point for escalated queries that cannot be resolved by primary support tiers, providing functional expertise to resolve.

• Escalating issues where necessary – internally within the HR Technology team or to IT .

  • Managing the SF Administration MS Teams Group and channels.
  • • Supporting the SF Platform owner and module SMEs to ensure that the system is available, regularly updated and enhanced, and meets business requirements.
  • • Responding to HR colleagues and employee and manager queries in accordance with the HR Operations support model, escalating where required
  • • Supporting SMEs with change requests, including carrying out unit testing and updating documentation
  • • Key participant in bi-annual software releases/upgrades, testing new functionality and performing regression testing on existing modules
  • • Supporting strategic and high-profile HR and Business change projects that involve changes to HR Technology.


Project Support:

• Providing support to strategic Lifecycle support -

from the technology perspective, including Performance Reviews, Bonus Planning & Compensation Review, Calibration and Promotion.


• Daily monitoring of interfaces between SF Platform and Core HR system (Oracle HR), liaising with the WFA team to ensure any data errors are corrected in a timely way.

• Monitoring of SF platform performance (including integrations), escalating any technical issues where necessary.

  • Supporting HR Tech module SMEs with delivery of change requests, which may include engaging with the SI Partner and/or SAP. Tasks include basic configuration, writing test scenarios/scripts, executing testing, defect resolution, updating configuration workbooks and process documentation.

• Working with IT Security colleagues to ensure any new/updated Role Based Permissions .

• Participating in the HR Technology Change Management meetings

• Following and promoting system controls and procedures to ensure data quality, accuracy and security.


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