Customer Support

3 weeks ago


London, United Kingdom Euro London Appointments Full time
Job Description

Are you fluent in French and passionate about customer service? I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company. As a Customer Support Representative, you will be responsible for providing excellent customer service to the French-speaking clients through various channels such as phone, email, and live chat.


Responsibilities:

  • Answer customer inquiries in French promptly and professionally
  • Resolve customer complaints and issues in a timely manner
  • Provide product information and guidance to customers
  • Work collaboratively with other team members to ensure customer satisfaction
  • Maintain accurate and up-to-date customer records
  • Identify and escalate any issues or trends to management as needed


Requirements:

  • Fluency in French (both written and spoken)
  • Strong communication and interpersonal skills
  • Proven customer service experience
  • Ability to multitask and prioritize in a fast-paced environment
  • Knowledge of CRM systems and customer support tools
  • Ability to work independently and as part of a team
  • Flexibility to work occasional evenings and weekends as needed

If you are a French-speaking individual with a passion for customer service, we want to hear from you


  • Customer Support

    2 weeks ago


    London, United Kingdom Reed Business Support Full time

    **INTERNAL CUSTOMER SUPPORT - West London** **Monday to Friday 09.00-5.30 Office-based (flexibility working from home 1-2 days per week)** **Salary: Competitive DOE** A great opportunity has arisen for an Internal Customer Support member to join a small and friendly operations team for an international manufacturer and supplier of tools and accessories. The...


  • London, United Kingdom Hays Business Support Full time

    An amazing opportunity is available working for a fantastic online retail business specialising in luxury furniture within the fashionable Chelsea area for a Customer Care Advisor to work on a permanent basis. This is a reputable brand, part of a wider group, who often promote internally from their customer service team. This role offers hybrid working and...

  • Customer Support

    2 days ago


    London, United Kingdom Page Personnel Secretarial & Business Support Full time

    As customer support, you will support the company in achieving its business objectives by delivering professional support, guidance and training to internal and external partners from their central London office. **Client Details** A global leadership consultancy celebrating 50 years of helping organisations hire, promote, and develop exceptional leaders....

  • Customer Support

    2 days ago


    London, United Kingdom Page Personnel Secretarial & Business Support Full time

    As customer support, you will support the company in achieving its business objectives by delivering professional support, guidance and training to internal and external partners from their central London office. **Client Details** A global leadership consultancy celebrating 50 years of helping organisations hire, promote, and develop exceptional leaders....

  • Head of Customer

    1 month ago


    London, United Kingdom Macmillan Cancer Support Full time

    **Contract Type: Permanent** **Full time (34.5 hours)** **Location: Hybrid/London/National** Home-based / Split between home and our London Office **Salary Range**: **National: £62,000 - £70,500** **London: £66,000 - £74,000** **Are you a strong customer focused leader, with outstanding stakeholder management skills and a real passion for listening to...

  • Customer Support

    1 week ago


    London, United Kingdom HAYS Full time

    Customer Support Customer SupportRate£18/HrLocation2 Triton Square Regents Place - London NW1 3ANContract 3 MonthsJob Description:Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. Documents and reports on work completed to ensure compliance with company and customer...

  • Customer Support

    12 hours ago


    London, United Kingdom HAYS Full time

    Customer Support Customer SupportRate£18/HrLocation2 Triton Square Regents Place - London NW1 3ANContract 3 MonthsJob Description:Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. Documents and reports on work completed to ensure compliance with company and customer...


  • London, United Kingdom Evolve Housing + Support Full time

    **Hours: 37.5 hours compromising of shifts with a rolling rota** **Typical shift pattern - 5 days a week over 7 days rota (including weekends) between 7am and 10pm.** Are you looking for a new care and support opportunity? If you are passionate about making a real difference through supporting vulnerable people, we would love to hear from you! Evolve...

  • Customer Support

    1 month ago


    London, United Kingdom Emma Technologies LTD Full time

    Emma is your financial advocate. Our mission is to empower millions of people to live a better and more fulfilling financial life. Emma was founded by engineers, who are extremely focused on coding, product and data. These are the three pillars on which we want to build a strong tech culture and fix personal finance once and for all. We have recently...

  • Customer Support

    1 week ago


    London, United Kingdom Hays Full time

    Customer Support Rate£18/HrLocation2 Triton Square Regents Place - London NW1 3AN Contract 3 Months Job Description: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. Documents and reports on work completed to ensure compliance with company and customer Procedures. Contribute...

  • Customer Support

    6 days ago


    London, United Kingdom Skypath Full time

    Customer Support / GDS Support - Permanent - REMOTE Key Duties & Responsibilities: The support specialist will be expected to do the following: - Diagnose and analyse customer issues - Solve customer issues - Ensure follow-up with technical teams - Write articles in order to enrich the product knowledge database Essential Skills: - Experience in...


  • London, United Kingdom Reed Business Support Full time

    Do you have experience working in a customer service role or providing supporter care? Are you experienced in using various CRM systems? If so, then this London based no-for-profit organisation want to hear from you. I am currently working alongside this campaign organisation whose mission is to ‘defend, define and change the law to uphold democracy,...


  • London, United Kingdom Hays Business Support Full time

    our New Company An amazing opportunity is available working for a fantastic online retail business specialising in luxury furniture within the fashionable Chelsea area for a Customer Care Advisor to work on a permanent basis. This is a reputable brand, part of a wider group, who often promote internally from their customer service team. This role offers...

  • Customer Support

    1 day ago


    London, United Kingdom Messina Clinic Full time

    Messina Clinic is a Medical Clinic that services the Brazilian and Latin American communities. We have been established for 14 years in London and we are currently looking for a Medical Receptionist with an immediate start! As a **Patient Support team member, **you will need the ability to provide general assistance to the clinical team and deliver a...

  • Customer Support

    13 hours ago


    London, United Kingdom Messina Clinic Full time

    Messina Clinic is a Medical Clinic that services the Brazilian and Latin American communities. We have been established for 14 years in London and we are currently looking for a Medical Receptionist with an immediate start! As a **Patient Support team member, **you will need the ability to provide general assistance to the clinical team and deliver a...


  • London, United Kingdom Reed Business Support Full time

    CUSTOMER SERVICE SALES ADVISOR - **NORTH WEST** London Office based: Full Time, Permanent Hours of work: Monday - Friday 9.30am to 6pm **Salary**: up to £26,000 DOE Customer Service Sales Advisor You are passionate about delivering exceptional customer service. A great opportunity has arisen for a Customer Service Sales Advisor to join a fun and...


  • London, United Kingdom Reed Business Support Full time

    CUSTOMER SERVICE SALES ADVISOR - **NORTH WEST** London Office based: Full Time, Permanent Hours of work: Monday - Friday 9.30am to 6pm **Salary**: Competitive DOE Customer Service Sales Advisor You are passionate about delivering exceptional customer service. A great opportunity has arisen for a Customer Service Sales Advisor to join a fun and friendly...


  • London, United Kingdom Reed Business Support Full time

    **CUSTOMER SERVICE SALES ADVISOR**- **NORTH WEST** London Office based: Full Time, Permanent Hours of work: Monday - Friday 9.30am to 6pm **Salary**: £21,000 -£26,000 DOE **Customer Service Sales Advisor** You are passionate about delivering exceptional customer service. A great opportunity has arisen for a Customer Service Sales Advisor to join a fun...

  • Customer Support

    1 week ago


    London, United Kingdom Emma - we are hiring! Full time

    Emma is the app to manage all things money.Our mission is to empower millions of people to live a better and more fulfilling financial life.Emma was founded by engineers, who are extremely focused on coding, product and data. These are the three pillars on which we want to build a strong tech culture and fix personal finance once for all.We have raised more...


  • London , London, UK, United Kingdom Law Support Limited Full time

    We are working with a leading property management company who are based in the West End of London. They are seeking a Customer Service Advisor to join their busy and friendly team. This will be acting as the first point of contact to all customers, and you will be responsible with assisting them with their queries in a professional working manner over the...