Current jobs related to Customer Support - London - Hays

  • Customer Service Operations Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Operations Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Support Specialist

    4 days ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our growing customer-facing team. As a key member of our client management team, you will be responsible for ensuring client queries, issues, and difficulties are logged, investigated, and resolved promptly.Key Responsibilities:Manage inbound client user...

  • Customer Support Specialist

    4 days ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our growing customer-facing team. As a key member of our client management team, you will be responsible for ensuring client queries, issues, and difficulties are logged, investigated, and resolved promptly.Key Responsibilities:Manage inbound client user...

  • Customer Support Specialist

    7 days ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the Role:We are seeking a skilled Customer Support Representative to join our growing team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our customer-facing team, you will work closely with the wider client management team to ensure client queries, issues, and difficulties are...

  • Customer Support Specialist

    7 days ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the Role:We are seeking a skilled Customer Support Representative to join our growing team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our customer-facing team, you will work closely with the wider client management team to ensure client queries, issues, and difficulties are...

  • Customer Support Specialist

    1 week ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the RoleWe are seeking a highly skilled and proactive Customer Support Specialist to join our team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our customer success team, you will play a vital role in delivering exceptional support to our clients.Key ResponsibilitiesManage inbound...

  • Customer Support Specialist

    1 week ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the RoleWe are seeking a highly skilled and proactive Customer Support Specialist to join our team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our customer success team, you will play a vital role in delivering exceptional support to our clients.Key ResponsibilitiesManage inbound...

  • Customer Support Specialist

    5 days ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the Role:We are seeking a skilled Customer Support Representative to join our growing team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our customer-facing team, you will work closely with the wider client management team to ensure client queries, issues, and difficulties are...

  • Customer Support Specialist

    5 days ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the Role:We are seeking a skilled Customer Support Representative to join our growing team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our customer-facing team, you will work closely with the wider client management team to ensure client queries, issues, and difficulties are...

  • Customer Support Operations Supervisor

    1 month ago

    Uxbridge, Greater London, United Kingdom Hays Business Support Full time

    A prominent provider of measurement technologies, including sensors, laser marking systems, and optical instruments, is seeking to hire a permanent Customer Support Operations Supervisor. This dynamic organization is committed to delivering exceptional customer service.Key Responsibilities:- Ensure all client data and orders are accurately recorded in the...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom Law Support Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Law Support. As a Customer Services Advisor, you will be the first point of contact for our clients, providing exceptional support and assistance with a variety of queries.The ideal candidate will possess outstanding customer service skills, with a proven track record of...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom Law Support Full time

    We are seeking a highly skilled Customer Services Advisor to join our team at Law Support. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.The successful candidate will possess outstanding customer service skills, with a proven track record of...

  • Customer Service Manager Technical Lead

    2 weeks ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job DescriptionJob Title: Customer Service Manager Technical LeadJob Summary:The Customer Service Manager Technical Lead is responsible for the efficient oversight of their assigned support team and overall management of the support queue in alignment with other team managers. The Customer Support Team Manager reports to the regional Director of Global...

  • Customer Service Manager Technical Lead

    2 weeks ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job DescriptionJob Title: Customer Service Manager Technical LeadJob Summary:The Customer Service Manager Technical Lead is responsible for the efficient oversight of their assigned support team and overall management of the support queue in alignment with other team managers. The Customer Support Team Manager reports to the regional Director of Global...

  • Bilingual Customer Success Manager

    1 week ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Customer Success ManagerAt ACCS - ARES Customer Care Solutions GmbH, we're revolutionizing the industry with innovative solutions. Our mission is to empower SaaS companies to manage security compliance, security audits, and enterprise procurement security diligence with ease. We're a growing team based in New York, expanding our presence in the United...

  • Bilingual Customer Success Manager

    1 week ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Customer Success ManagerAt ACCS - ARES Customer Care Solutions GmbH, we're revolutionizing the industry with innovative solutions. Our mission is to empower SaaS companies to manage security compliance, security audits, and enterprise procurement security diligence with ease. We're a growing team based in New York, expanding our presence in the United...

  • Barista / Customer Service Specialist

    2 weeks ago

    London, Greater London, United Kingdom Support Office Full time

    Job Summary:We are a leading contract catering company, serving over 45,500 satisfied customers daily. We are seeking a skilled Barista to join our team.Key Responsibilities:Prepare and serve high-quality beverages to our customers, consistently meeting our high standards.Provide exceptional customer service, responding to customer requests and ensuring a...

  • Barista / Customer Service Specialist

    2 weeks ago

    London, Greater London, United Kingdom Support Office Full time

    Job Summary:We are a leading contract catering company, serving over 45,500 satisfied customers daily. We are seeking a skilled Barista to join our team.Key Responsibilities:Prepare and serve high-quality beverages to our customers, consistently meeting our high standards.Provide exceptional customer service, responding to customer requests and ensuring a...

  • Hospitality Support Specialist

    1 week ago

    London, Greater London, United Kingdom Support Office Full time

    {"title": "Hospitality Assistant Role", "description": "Delivering Exceptional Customer ExperiencesWe're a leading contract catering company, serving over 45,500 customers daily. We're seeking a skilled Hospitality Assistant to provide top-notch service and support to our clients.Key Responsibilities:Set up, service, and clear areas with attention to detail,...

Customer Support

4 months ago

London, United Kingdom Hays Full time

Customer Support
Rate£18/HrLocation2 Triton Square Regents Place - London NW1 3AN
Contract 3 Months
Job Description:

  • Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
  • Documents and reports on work completed to ensure compliance with company and customer Procedures.

  • Contribute to the development of technical procedures and standards to meet business and customer requirements.
  • Escalate issues in line with company processes to ensure customer demands are met.
  • Able to communicate on issues to meet business and customer requirements to avoid escalations.
  • Provide customer service to internal and external customers to ensure a consistent experience.
  • Ability to adapt quickly to dynamic team environments to maintain a consistent effective contribution.
  • Identify your own development needs in line with business objectives.
  • Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice.
  • Act in accordance with business Information Security Policies and report any potential or actual security events / risks


Performance Indicators

  • Ensure Department/Contract meets SLA performance targets
  • Maintain and improve customer satisfaction levels
  • Understand and adhere to policies and procedures
  • Demonstrates relevant focus behaviours
  • Costs minimised
  • Keep skills up to date with IT industry standards as appropriate to the role/contract
  • Attain and maintain accreditations as appropriate to the role/contract


Next StageConversation with a recruiter to assess suitability.
Start DateASAP



Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

#J-18808-Ljbffr