Head of Operations

2 weeks ago

North West London, United Kingdom Lexington Catering Full time

alary- £55,000


Submit your CV and any additional required information after you have read this description by clicking on the application button.

Benefits

At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches:Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

  • Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
  • Free gym & Swimming pool on site
  • Relax & recharge with 28 days holiday, increasing to 31 days after two years service
  • Family Leave: Prioritise family commitments with flexible leave options
  • Paid Charity Leave: Make a positive impact with two additional paid days for charity work
Working environment

Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired and valued. For this reason, we are hiring a brilliant Head of Operations to work in one of our prestigious contract.

Job description

We are seeking a highly skilled and experienced General Manager with experience of Retail and Commercial Services for our contract catering operation.This role requires a candidate who is dynamic, business-savvy, financially astute, creative, and able to thrive in a fast-paced work environment. The successful candidate will be responsible for overseeing all aspects of the catering operation, ensuring exceptional service, client satisfaction, and profitability and will report into an Account Manager.

Responsibilities:

  • Lead and manage a team of 85 catering professionals, ensuring high levels of performance and cohesiveness between Retail and Hospitality across three buildings.
  • Develop and implement business strategies to drive growth and increase profitability within a commercial account
  • Build and maintain strong client relationships, ensuring client satisfaction and retention
  • Monitor financial performance, analyse data, and make strategic decisions to achieve commercial objectives
  • Oversee menu planning, food preparation, and quality control to ensure exceptional culinary experiences for clients
  • Collaborate with chefs, food development team, vendors, and suppliers to source quality ingredients and products
  • Stay up-to-date with industry trends and developments, and creatively integrate them into the catering operation
  • Develop and implement marketing initiatives to attract students and increase Lexington brand visibility across the campus
  • Ensure compliance with food safety plus health and safety regulations
Skills & Experience
  • Proven experience as a General Manager in the contract catering industry
  • Strong business acumen and financial management skills.
  • Excellent leadership and team management abilities
  • Ability to thrive in a fast-paced work environment which operates 7 days a week
  • Exceptional communication both written and verbal
  • Creative thinking and problem-solving abilities
  • Good understanding of commercial marketing
  • Strong organisational skills and attention to detail

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