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Key Account Manager Medical

1 month ago

Remote, United Kingdom Nordson Full time
Nordson MEDICAL designs, engineers and manufactures complex devices and components with applications in wound healing, surgical and minimally invasive, fluid management, pulmonology and interventional and structural heart. Our pioneering Advanced Polymers team was the first to manufacture and supply medical balloons to the medical device industry. Nordson MEDICAL works with doctors, start-ups and large medical companies around the world at any point in the product lifecycle, from concept to launch and beyond.

Considering making an application for this job Check all the details in this job description, and then click on Apply.
Nordson Medical Fluid Components , a global leader in the medical device industry, is seeking an experienced and highly motivated individual to join our team, while working Remote from Ireland or UK as a Key Account Manager. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Summary of the role
As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
The Key Account Manager is responsible to develop and sustain a “close to the customer” model to fuel organic growth while delivering a best-in-class commercial experience to our key customers. As part of the European commercial team, a successful Key Account Manager is responsible to deliver profitable growth through maintaining or establishing Nordson’s leadership position within our key customers. The Account Manager will focus on maintaining and growing a strong opportunity pipeline, meeting, and exceeding sales growth targets, while cultivating long term collaborative relationships with our key customers.
Role and Responsibilities
Utilizes the Nordson Business System to ensure customer sales opportunities and level of commercial service deliver profitable growth to the business.
Supports the development and execution of sales acceleration plans for current and target key customers, driving growth in our strategic focus segments and new product innovation launches.
Executes to a sales forecast meeting and exceeding targets while ensuring sales opportunities close to plan.
Follows up on leads and key customer requests in an accurate and timely manner, preparing quotes and coordinating with all departments to satisfy customer requirements and expectations.
Proactively and frequently communicates with assigned accounts to check on status and overall satisfaction to ensure Nordson products and services are delivering a positive experience to our customers.
Identifies and cultivates new and potential customers in our strategic focus segments, converting opportunities to profitable growth through excellent customer service and support.
Collaborates with our marketing team to establish and maintain high level relationships with end customers and distributors.
Collaborates with our customer service & inside sales teams ensuring inquires and orders are processed in an accurate and timely manner, while delivering a positive experience to our customers that exceeds expectations.
Regularly travel to our key customers to support new or existing projects while delivering superior support and communication.
Skills and Qualifications
Bachelor’s Degree in Sales, Marketing, Business, or a related field is required.
Minimum of 3-5 years of professional experience in a customer facing commercial role is required.
Past commercial experience in the medical industry is preferred.
Commercial experience both in direct sales & through product distribution channels is preferred.
Experience with funnel management software (Sales Force, CRM, etc.) is a preferred.
Strong customer passion; care and ability to support customers both on-site and remotely.
Ability to establish and maintain high level relationships with end customers
Well organized self-starter; ability to plan & coordinate tasks, follow up communication, and workload before and after customer meetings and while traveling.
Demonstrated negotiation, relationship management, facilitation, and decision-making skills.
Strategic and critical thinking abilities, strong analytical skills, and financial acumen
TRAVEL REQUIRED
Estimated 75% domestic and international travel
About Nordson Medical
At Nordson Medical, we value diversity and inclusivity in all aspects of our business. We are an equal opportunity employer and welcome candidates of all backgrounds, experiences, and perspectives to apply.
Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included.
Interested?
If you are interested in being a part of a team that is dedicated to improving the lives of patients through innovative medical technology and creating an inclusive and diverse workplace, please apply online with your CV in English.
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Remote working/work at home options are available for this role.