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Call Centre Agent

4 months ago

Ferndown, United Kingdom Message Direct Full time
*Call Centre Agent*

Find out more about this role by reading the information below, then apply to be considered.

Message Direct are excited to be recruiting for additional Full time Call Centre Agents to join our friendly, vibrant, and dynamic team in Ferndown. We are immensely proud to celebrate 27 years as the industry leading call handling service, boasting a 97% customer service satisfaction score achieved from continuous dedication to customer service and solution.

*Call Centre Agent Working Information*
* · Full time 40 hours to include 1 weekend out of 4 working.
* · Excellent salary £25,500 per annum.
* · Ability to commit to 2 weeks for initial training at our head office in Ferndown, Dorset. After 12 weeks, and subject to successful mid probation we offer the opportunity to work hybrid.

*Company Benefits we offer.*
* · Excellent in-house training with career progression options.
* · Competitive salary with enhanced payrates for Bank Holiday working.
* · Pension Scheme
* · Referral Reward Recognition.

*Requirements for the Role*
* · Excellent verbal communication skills.
* · Excellent written communication skills.
* · Ability to use a laptop.
* · Ability to manage and control calls.
* · Ability to commute to Ferndown.

Relocation packages are not offered or provided for this position.

We are an equal opportunity employer who support diversity and inclusion within the workplace.

Job Type: Full-time

Pay: £25,500.00 per year

Benefits:
* Company events
* Company pension
* Referral programme
Schedule:
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* Ferndown: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Call Centre Agent