Duty Manager
2 weeks ago
The hotel:
Find out more about this role by reading the information below, then apply to be considered.
Right in the heart of Londons Royal Quarter, a 5-minute walk from Buckingham Palace, lies 51 Buckingham Gate Suites & Residences and St, James Court, A Taj hotel.
This complex property offers 86 of the most spacious 1, 2 & 3 bedroom suites, and 329 quintessential English contemporary rooms, sprawled over 8 grand Victorian townhouses.
Duty Manager benefits:
Discounted stays with free breakfast at over 200 hotels around the world, part of the Indian Hotel Company Limited, for yourself and friends and family
50% discount on Food & Beverage at all properties around the world
25% discount when using Jiva Spa
Uniforms and dry cleaning
Meals on duty produced by our own inhouse chefs
Competitive refer an associate scheme
Life insurance
Company pension scheme contribution of 4%
Employee Assistance Programme
An extensive calendar of associate social activities
The chance to grow your career and travel the world, with world class learning & development programs
Duty Manager role:
Assisting the Front Office Manager in the day to day running and administration of the Front Office department.
Training and developing the existing and new members of the team.
Ensuring sufficient efficiency is in place across processes in the department.
Assisting front Office associate with the usual interactions with guests, such as check in and check out, sharing information and dealing with guest requests and complaints.
Duty Manager requirements:
The ideal candidate will have the following skills, knowledge & experience:
Previous experience in a hotel Front Office department as a Shift Leader or higher.
Experience in and enjoys the process of developing a team.
Be an expert in Opera and other MS Office systems.
Excellent communication skills both verbal and written.
Working for the Taj Group, voted Indias best brand to work for 2021, sets you aside from other hotel brands. Tajness is the soul of our culture. It is an implicit trust in people to forge invaluable relationships by creating an emotional connect with our various stakeholders. It subtly guides all our behaviours. Tajness is the way we do what we do
With 11 Conference & Banqueting spaces along with TH51 a brand new stylish restaurant, The Hamptons Bar, offering snacks and daily live music, Kona restaurant, best known for its award winning afternoon tea, Quilon, our Michelin starred South Indian restaurant, The Courtyard, one of Londons most idyllic outdoor dining spaces, and the world renowned Jiva Spa and vitality pool, offering holistic sanctuaries in environments that lend themselves to overall wellbeing, you will be in oar of working with us.
AMRT1_UKCT
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