Duty Manager

4 weeks ago


South West London London, London, United Kingdom St James Court Hotel Limited Full time

The hotel:

Right in the heart of Londons Royal Quarter, a 5-minute walk from Buckingham Palace, lies 51 Buckingham Gate Suites & Residences and St, James Court, A Taj hotel.

This complex property offers 86 of the most spacious 1, 2 & 3 bedroom suites, and 329 quintessential English contemporary rooms, sprawled over 8 grand Victorian townhouses.

Duty Manager benefits:

Discounted stays with free breakfast at over 200 hotels around the world, part of the Indian Hotel Company Limited, for yourself and friends and family

50% discount on Food & Beverage at all properties around the world

25% discount when using Jiva Spa

Uniforms and dry cleaning

Meals on duty produced by our own inhouse chefs

Competitive refer an associate scheme

Life insurance

Company pension scheme contribution of 4%

Employee Assistance Programme

An extensive calendar of associate social activities

The chance to grow your career and travel the world, with world class learning & development programs

Duty Manager role:

Assisting the Front Office Manager in the day to day running and administration of the Front Office department.

Training and developing the existing and new members of the team.

Ensuring sufficient efficiency is in place across processes in the department.

Assisting front Office associate with the usual interactions with guests, such as check in and check out, sharing information and dealing with guest requests and complaints.

Duty Manager requirements:

The ideal candidate will have the following skills, knowledge & experience:

Previous experience in a hotel Front Office department as a Shift Leader or higher.

Experience in and enjoys the process of developing a team.

Be an expert in Opera and other MS Office systems.

Excellent communication skills both verbal and written.

Working for the Taj Group, voted Indias best brand to work for 2021, sets you aside from other hotel brands. Tajness is the soul of our culture. It is an implicit trust in people to forge invaluable relationships by creating an emotional connect with our various stakeholders. It subtly guides all our behaviours. Tajness is the way we do what we do

With 11 Conference & Banqueting spaces along with TH51 a brand new stylish restaurant, The Hamptons Bar, offering snacks and daily live music, Kona restaurant, best known for its award winning afternoon tea, Quilon, our Michelin starred South Indian restaurant, The Courtyard, one of Londons most idyllic outdoor dining spaces, and the world renowned Jiva Spa and vitality pool, offering holistic sanctuaries in environments that lend themselves to overall wellbeing, you will be in oar of working with us.


AMRT1_UKCT


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