Technical Service Specialist
1 week ago
About Polaris
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.
Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman® all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle® mid-size and heavyweight motorcycles; Slingshot® moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories.
Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe.
Job Summary
Polaris Britain is currently hiring a Technical Service Specialist. The Technical Service Specialist will be responsible for:
- Technical support for the dealer network of Polaris Off-Road vehicles and Indian Motorcycle
- Coordination of parts, garment and accessory orders (PG&A), improving the efficiency of customer service.
- Provision of technical training for the British dealer network
Essential Duties & Responsibilities
- Assist dealers with any requirement about breakdowns or technical issues on vehicles, service bulletins, and recalls
- Telephone counselling for dealers and customers
- Regular visits to dealers for training purposes, audits and to build a good working relationship
- Supporting the marketing department with preparation and realization of events
- Prepare and maintain press demo fleet
- Management of communications to the dealer network
- Preparation and implementation of technical training for the dealer network
- Manage PG&A (Parts, Garments & Accessories) orders for dealers and ensure the ongoing accuracy of availability information.
- Management of parts orders, provision of the corresponding status and communication with dealers.
- Work with European Head Office PG&A Staff to develop and deliver smarter / leaner PG&A Forecasting for Polaris UK & Ireland
- Preparation of reports for the Regional Technical Service Supervisor on the status of the PG&A business with the dealer network
- Routinely analyse data on common part failures and liaise with service managers, product managers and engineers to identify root causes and solutions
- Participation in relevant Polaris events and meetings (department meetings, trade fairs and dealer events)
- Managing communication with authorities such as the DVLA to avoid legal issues
Skills & Knowledge
- Minimum HND, preferably Degree level education, with significant experience (minimum 5 years) in automotive / mechanical field
- Excellent technical customer service skills, high level of teamwork.
- Excellent organization, communication and administrative skills, PC applications, Microsoft Word, Excel, data entry within order processing/distribution systems.
- Ability to take instructions and work independently.
- Ability to manage multiple tasks and projects simultaneously in a fast-paced and stressful work environment.
- Ability to resolve conflicts
- Expertise in vehicle electrics and vehicle diagnostics
- Interest in and knowledge of off-road vehicles and motorbikes
- Driving licence class B is necessary, class A desirable (not obligatory)
- Language skills: Fluency in English is mandatory, basic knowledge of is German is beneficial but not mandatory.
Working Conditions
- Office environment.
- Fast-paced working environment
- Occasional travel within UK & Ireland territory and Europe required (20%)
-
Technical Service Specialist
3 weeks ago
Coleshill, United Kingdom Polaris Inc. Full timeAbout PolarisAs the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road...
-
Technical Service Specialist
2 months ago
Coleshill, United Kingdom Polaris Inc. Full timeAbout PolarisAs the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road...
-
Technical Service Specialist
1 month ago
Coleshill, United Kingdom Polaris Inc. Full timeAbout PolarisAs the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road...
-
Technical Service Specialist
1 week ago
Coleshill, United Kingdom Polaris Inc. Full timeAbout PolarisTo be considered for an interview, please make sure your application is full in line with the job specs as found below.As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in...
-
Technical Service Specialist
2 weeks ago
Coleshill, United Kingdom Polaris Inc. Full timeAbout Polaris As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road...
-
Technical Service Specialist
3 weeks ago
Coleshill, United Kingdom Polaris Inc. Full timeAbout PolarisAs the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road...
-
Technical Service Specialist
2 months ago
Coleshill, UK, Birmingham, United Kingdom Polaris Inc. Full timeAbout PolarisAs the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road...
-
Technical Service Specialist
2 weeks ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeAbout Polaris As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side...
-
Technical Service Specialist
3 weeks ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeAbout Polaris As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side...
-
Technical Support Specialist
5 days ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeAbout Polaris Inc.Polaris Inc., a leading global innovator in powersports, is a pioneer in product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.Our high-quality product line-up includes the Polaris RANGER, RZR and Polaris GENERALTM side-by-side off-road...
-
Technical Support Specialist
7 days ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeAbout Polaris Inc.Polaris Inc., a leading global innovator in powersports, is a pioneer in product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.Our high-quality product line-up includes the Polaris RANGER, RZR and Polaris GENERALTM side-by-side off-road...
-
Technical Service Specialist
3 days ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeAbout Polaris Inc.Polaris Inc. is a leading global company that pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since its founding in 1954.The company's high-quality product line-up includes the Polaris RANGER, RZR and Polaris GENERAL side-by-side off-road vehicles;...
-
Technical Service Specialist
3 days ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeAbout Polaris Inc.Polaris Inc. is a leading global company that pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since its founding in 1954.The company's high-quality product line-up includes the Polaris RANGER, RZR and Polaris GENERAL side-by-side off-road vehicles;...
-
Technical Service Specialist
7 days ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeJob DescriptionAbout Polaris Inc.Polaris Inc. is a leading global company in the powersports industry, pioneering innovative products and services that have been enriching outdoor experiences since its founding in 1954.The company's high-quality product lineup includes Polaris RANGER, RZR, and Polaris GENERAL side-by-side off-road vehicles; Sportsman...
-
Technical Service Specialist
5 days ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeAbout Polaris Inc.Polaris Inc. is a global leader in the powersports industry, pioneering product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.We are a company that values innovation, quality, and customer satisfaction. Our product line-up includes a range of...
-
Technical Service Specialist
5 days ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeAbout Polaris Inc.Polaris Inc. is a global leader in the powersports industry, pioneering product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.We are a company that values innovation, quality, and customer satisfaction. Our product line-up includes a range of...
-
Technical Service Specialist
5 days ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeAbout Polaris Inc.Polaris Inc. is a global leader in the powersports industry, pioneering product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.We are a company that values innovation, quality, and customer satisfaction. Our product line-up includes a range of...
-
Technical Service Specialist
5 days ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeAbout Polaris Inc.Polaris Inc. is a global leader in the powersports industry, pioneering product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.We are a company that values innovation, quality, and customer satisfaction. Our product line-up includes a range of...
-
Automotive Technical Service Representative
7 days ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeJob DescriptionAbout Polaris Inc.Polaris Inc. is a leading global company in the powersports industry, pioneering innovative products and services that have been enriching outdoor experiences since its founding in 1954.The company's high-quality product lineup includes Polaris RANGER, RZR, and Polaris GENERAL side-by-side off-road vehicles; Sportsman...
-
Polaris Inc. Technical Support Specialist
7 days ago
Coleshill, Warwickshire, United Kingdom Polaris Inc. Full timeJob DescriptionAbout Polaris Inc.Polaris Inc. is a leading global company in the powersports industry, pioneering product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.Our high-quality product line-up includes the Polaris RANGER, RZR and Polaris GENERALTM...