Senior Complaints Officer

About The Role Are you passionate about improving our complaint handling for our customers? If so, we want to hear from you. As Senior Service Improvement Advocate you will provide leadership, performance, and development of services to improve our complaint handling and complaint learning. You will be responsible for and provide management, support and...

We are currently working with a Local Authority who are looking for two complaints officers to work within the new Customer Experience team in Customer Access & Digital Services and to support the centralisation of the Directorate feedback process. **Customer Complaints Officer** **Location**: South West - Fully Remote **IR35 Status**: Inside IR35 Your...

We are currently working with a Local Authority who are looking for two complaints officers to work within the new Customer Experience team in Customer Access & Digital Services and to support the centralisation of the Directorate feedback process., - Be the first point of contact in relation to feedback to the Directorate, ensuring collation of information...

Fully remote work from home opportunity. All kit will be couriered to you so no need to travel to collect anything 2-3 month contract, £15 plus holiday PAYE, £19 Umbrella, 37.5 hours per week You will be investigating customer complaints, working out resolution plans and to respond formally to customers and stakeholders in complaint responses. They...

Fully remote work from home opportunity. All kit will be couriered to you so no need to travel to collect anything 2-3 month contract, £15 plus holiday PAYE, £19 Umbrella, 37.5 hours per week You will be investigating customer complaints, working out resolution plans and to respond formally to customers and stakeholders in complaint responses. They...

**Fixed Term, Secondment until March 2024** **Full Time 37 hours per week** The Customer Relations Team handles all customer feedback across Devon County Council and is the first point of contact for our customers or their representatives. We are looking for someone to join the team as a Senior Customer Relations Officer on a fixed term basis until March...

**Senior Housing Officer **(3254-a)****: **Overview**: **Ref**: 3254-a **Salary**: £30,000 - £32,000/annum **Location**: - United Kingdom - England - South West England - Devon - Exeter **Contract Type**: Permanent **Posted**: 05 January 2024 Pinnacle Group provides people-first, integrated services across a range of community-facing assets and...

Devon-wide, dynamic, progressive, user-led organisation seeks: **Senior Administrator** £22,627 Pro Rata 32 hours per week Hybrid remote working, minimum of 2 office days per week based in Exeter The Senior Administrator will be supporting the Charity with daily administrative duties and tasks to help strengthen the organisation. They will provide...

Devon-wide, dynamic, progressive, user-led organisation seeks: **Senior Administrator** £22,627 Pro Rata 32 hours per week Hybrid remote working, minimum of 2 office days per week based in Exeter The Senior Administrator will be supporting the Charity with daily administrative duties and tasks to help strengthen the organisation. They will provide...

Job summary The successful candidate will have recent and relevant knowledge of complaints handling and experience of managing difficult situations. They will need to be a highly experienced, self-motivated and an enthusiastic individual with exemplary written skills and have the ability to interpret complex information to produce written...

Job summary The successful candidate will have recent and relevant knowledge of complaints handling and experience of managing difficult situations. They will need to be a highly experienced, self-motivated and an enthusiastic individual with exemplary written skills and have the ability to interpret complex information to produce written...

Job summary This successful applicant will be required to work Thursdays and Fridays An exciting opportunity has arisen for an Assistant Patient Experience Officer to join our busy and friendly Patient Experience Team based at Trust Headquarters, Exeter. The successful applicant will be responsible for supporting the ongoing delivery of handling...

Job summary This successful applicant will be required to work Thursdays and Fridays An exciting opportunity has arisen for an Assistant Patient Experience Officer to join our busy and friendly Patient Experience Team based at Trust Headquarters, Exeter. The successful applicant will be responsible for supporting the ongoing delivery of handling...

A senior position has come available within the Planning and Development division of an organisation based in Exeter, on a five month temporary contract to support on planning applications.The position as a Senior Planning Officer would primarily involve managing a caseload of planning applications, which may include householder applications; small majors;...

A senior position has come available within the Planning and Development division of an organisation based in Exeter, on a five month temporary contract to support on planning applications.The position as a Senior Planning Officer would primarily involve managing a caseload of planning applications, which may include householder applications; small majors;...

Location: Exeter Helping Hands has been established for over 30 years and is an organisation that is committed to making a difference and we need motivated and passionate colleagues who will make it happen. Our Senior Leadership Team (Directors) play a vital part in the success of the business, and we are seeking a Senior Leadership Team Administrator, to...

We are working with a Devon based Authority who are looking for an experienced Senior Procurement and Contracts Officer to join their team on a Fixed Term Basis., As the Senior Procurement and Contracts Officer you will manage the End to End procurement of contracts, including those of high value, high risk or of a complex nature ensuring delivery within...

Senior Care Coordinator Location: Exeter Job Type: Permanent Full Time Salary: £27,500 to £30,000 + Profit Share Bonus Scheme Job Reference: EXETER/SCC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Exeter area. We have a large homecare office based in Exeter that covers Exmouth, Honiton and Sidmouth and...

Akton Recruitment has an opening for an Accommodation Officer **Job Purpose**: This is role to support Project Managers to organise temporary accommodation and communicate with affected residents who need to temporarily relocate in order to allow important fire risk works to be completed in their homes. This role will be flexible to ensure that all areas...

Are you a brilliant team player, with an eye for a good story and the ability to communicate complex topics in a simple and engaging way? We have an exciting opportunity for an innovative, creative and enthusiastic Senior Communications Officer to join our busy communications and engagement team for a 11 month period of maternity cover. As an experienced...