Deputy Director Operational Excellence, Customer Resolutions

2 months ago


Cardiff Caerdydd, United Kingdom HMRC Full time
Job summary Reporting directly to the Director for Operational Excellence (OE) and working to support activity throughout HMRC Customer Services, the Deputy Director for Customer Resolutions is responsible for leading 460 subject matter experts that form the Business Continuity and Risk Team, Tier 2 Quality Team, the Tier 2 Complaints team, and the Joint Management Engagement Team (JMET).Job descr...

  • Cardiff, United Kingdom Nightcap PLC Full time

    About the RoleWe are seeking a highly skilled and experienced Deputy General Manager to join our team at Nightcap PLC. As a key member of our leadership team, you will be responsible for overseeing daily operations and driving business growth.Key ResponsibilitiesOperational Excellence: Oversee daily operations, ensuring seamless execution and exceptional...


  • Cardiff, United Kingdom Nightcap PLC Full time

    About the RoleWe are seeking a highly skilled and experienced Deputy General Manager to join our team at Nightcap PLC. As a key member of our leadership team, you will be responsible for overseeing daily operations and driving business growth.Key ResponsibilitiesOperational Excellence: Oversee daily operations, ensuring seamless execution and exceptional...


  • Cardiff, United Kingdom Public Health Wales NHS Trust Full time

    Deputy Head of Operations - Health Protection and Screening Services 1 position for Health Protection Division 1 position for Screening Division Public Health Wales and more specifically the Health Protection and Screening Services Directorate (HPSS) is seeking a dynamic, forward thinking, and inspiring Deputy Head of Operations for the Screening Division...


  • Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    About the RoleWe are seeking an experienced and skilled Deputy Director of Operations to join our Surgery Clinical Board team at Cardiff and Vale University Health Board. As a key member of our leadership team, you will play a crucial role in providing strategic leadership and operational management of our services, ensuring the delivery of high-quality...


  • Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    About the RoleWe are seeking an experienced and skilled Deputy Director of Operations to join our Surgery Clinical Board team at Cardiff and Vale University Health Board. As a key member of our leadership team, you will play a crucial role in providing strategic leadership and operational management of our services, ensuring the delivery of high-quality...


  • Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    Job summary An exciting opportunity has arisen for an experienced Operational Manager to join the Surgery Clinical Board as Deputy Director of Operations, at Cardiff and Vale University Health Board. Reporting to the Director of Operations, the Deputy Director of Operations will provide support to the Clinical Board Director and the Director of...


  • Cardiff, United Kingdom Ofgem Full time

    The Infrastructure GroupIs central to the creation and delivery of a reliable, intelligent, clean energy system that will meet the UK's demand and supply needs. Our programmes of work and responsibilities are centred around 5 strategic goals aligned to consumer interest. These are (i) creating strong institutions and governance, (ii) building infrastructure...


  • Cardiff, Cardiff, United Kingdom Cardiff & Vale University Health Board Full time

    About the RoleWe are seeking an experienced and skilled Senior Operations Manager to join our Clinical Board as Deputy Director of Operations. This is an exciting opportunity to work in a dynamic and fast-paced environment, leading the strategic and operational management of services to deliver high-quality patient care.Key ResponsibilitiesProvide strategic...


  • Cardiff, Cardiff, United Kingdom Cardiff & Vale University Health Board Full time

    About the RoleWe are seeking an experienced and skilled Senior Operations Manager to join our Clinical Board as Deputy Director of Operations. This is an exciting opportunity to work in a dynamic and fast-paced environment, leading the strategic and operational management of services to deliver high-quality patient care.Key ResponsibilitiesProvide strategic...


  • Cardiff, United Kingdom Starling Bank Full time

    Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...


  • Cardiff, United Kingdom V12 Retail Finance Full time

    V12 Retail Finance is a UK specialist provider of Retail Point of Sale Credit, providing finance to customers via a diverse range of retail partners. Our Customer Resolutions Team exist to ensure that every customer receives the highest level of service from our business and when things go wrong (which sometimes they do) that we put things right, not just...

  • Deputy Manager

    6 days ago


    Cardiff, Cardiff, United Kingdom Vintage Full time

    About the RoleWe are seeking a highly skilled and experienced Deputy Manager to join our team at Vintage Inns. As a Deputy Manager, you will play a key role in supporting the General Manager to lead a successful site.Key ResponsibilitiesAssist the General Manager in the day-to-day running of the business, ensuring seamless operations and exceptional customer...

  • Deputy Manager

    4 days ago


    Cardiff, Cardiff, United Kingdom Vintage Full time

    About the RoleWe are seeking a highly skilled and experienced Deputy Manager to join our team at Vintage Inns. As a Deputy Manager, you will play a key role in supporting the General Manager to lead a successful site.Key ResponsibilitiesAssist the General Manager in the day-to-day running of the business, ensuring seamless operations and exceptional customer...


  • Cardiff, United Kingdom V12 Retail Finance Full time

    Our Customer Resolutions Team exist to ensure that every customer receives the highest level of service from our business and when things go wrong (which sometimes they do) that we put things right, not just for that customer but for all customers thereafter, ensuring that mistakes are not repeated but used to continuously improve our offering.  ...


  • Cardiff, Cardiff, United Kingdom HomeSense Full time

    Job Summary:We are seeking a highly motivated and experienced Deputy Manager to join our team at HomeSense. As a Deputy Manager, you will play a key role in driving store sales, minimizing costs, and delivering profits.Key Responsibilities:Assist the Store Manager in driving store sales and profitabilityManage the day-to-day operations of the sales floor,...


  • Cardiff, Cardiff, United Kingdom HomeSense Full time

    Job Summary:We are seeking a highly motivated and experienced Deputy Manager to join our team at HomeSense. As a Deputy Manager, you will play a key role in driving store sales, minimizing costs, and delivering profits.Key Responsibilities:Assist the Store Manager in driving store sales and profitabilityManage the day-to-day operations of the sales floor,...

  • Customer Outcomes

    3 months ago


    Cardiff, United Kingdom Starling Bank Full time

    Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...


  • Cardiff, Cardiff, United Kingdom Legal & General Full time

    About the Role We are seeking a highly motivated and experienced Deputy Head of Financial Crime Operations to join our team on a 10-month Fixed-Term Contract. This role offers a competitive salary and comprehensive benefits package. As Deputy Head, you will play a crucial role in supporting the Head of Financial Crime Operations in managing day-to-day tasks...


  • Cardiff / Caerdydd, United Kingdom Redmore Recruitment Limited Full time

    Director of Workshop Operations (DEG Workshop)Location:Office/Workshop based DEG Workshop, CardiffWork Pattern:Circa 45hrs/week. Monday FridaySalary:£100,000+ per annum (Company Vehicle, Fuel Card, Mobile)About our clientA leading multi discipline business comprising of six independent Companies which operate in the recycling and waste management,...


  • Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** The Resources Directorate is responsible for a wide range of corporate services, serving the whole council, and plays a vital role in supporting the operational Directorates in the delivery of their services. The Information Governance Section is based within the Resources Directorate and supports the Council’s services, externally...