IT Services Team Lead

4 weeks ago

Colchester, United Kingdom Fisher Jones Greenwood LLP Full time

Why join Fisher Jones Greenwood

Fisher Jones Greenwood Solicitors is an award-winning and innovative law firm, passionate about providing our clients with the highest level of customer service and the best legal advice available.

A great part of this success has been due to our staff and our working environment.


The Role

We are seeking an experienced IT Services Team Lead to oversee the day-to-day IT service delivery and support for Fisher Jones Greenwood LLP. The ideal candidate will align with current and future business requirements and objectives while managing 1st and 2nd line support engineers.


Key Responsibilities:

  • Align IT Services with business requirements and objectives
  • Manage daily IT service delivery for Fisher Jones Greenwood
  • Supervise and lead 1st and 2nd line support engineers
  • Work closely with the Head of IT Service Delivery within Lawfront on strategic initiatives


Technical Proficiencies:

  • Windows Server administration
  • DNS, DHCP, and Active Directory management
  • M365/Entra implementation and administration
  • Group Policy / InTune configuration and management
  • Basic Linux services
  • TCP/IP networking and routing
  • VOIP PBX
  • Infrastructure management
  • Cybersecurity best practices
  • Office 365 suite administration
  • Windows desktop/AVD support and management


Experience

  • Experience in IT infrastructure management
  • Strong understanding of data regulations and GDPR compliance
  • Proficiency in end-user applications, including the Office 365 suite
  • Experience with Windows desktop administration and support
  • Knowledge of cybersecurity principles and practices
  • Excellent leadership and team management skills
  • Strong problem-solving and analytical abilities
  • Effective communication skills, both written and verbal
  • Ability to prioritise and manage multiple projects simultaneously


The extras

  • As part of this role, you’ll be given all the tools to succeed and can expect dedicated training, professional support and a host of benefits.
  • 25 days annual leave
  • Day off for birthday or wellbeing day
  • 4% pension contribution
  • Healthcare cashplan
  • Life assurance
  • Income protection
  • Access to flexible benefits portal


If you are a skilled IT professional with a passion for technology and a drive to lead and innovate, we encourage you to apply for this challenging and rewarding position. Please send your CV to suzanne.james@lawfront.com

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