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IT Services Team Lead
2 months ago
Fisher Jones Greenwood Solicitors is an award-winning and innovative law firm, passionate about providing our clients with the highest level of customer service and the best legal advice available.
A great part of this success has been due to our staff and our working environment.
The Role
We are seeking an experienced IT Services Team Lead to oversee the day-to-day IT service delivery and support for Fisher Jones Greenwood LLP. The ideal candidate will align with current and future business requirements and objectives while managing 1st and 2nd line support engineers.
Key Responsibilities:
Align IT Services with business requirements and objectives
Manage daily IT service delivery for Fisher Jones Greenwood
Supervise and lead 1st and 2nd line support engineers
Work closely with the Head of IT Service Delivery within Lawfront on strategic initiatives
Technical Proficiencies:
Windows Server administration
DNS, DHCP, and Active Directory management
M365/Entra implementation and administration
Group Policy / InTune configuration and management
Basic Linux services
TCP/IP networking and routing
VOIP PBX
Infrastructure management
Cybersecurity best practices
Office 365 suite administration
Windows desktop/AVD support and management
Experience
Experience in IT infrastructure management
Strong understanding of data regulations and GDPR compliance
Proficiency in end-user applications, including the Office 365 suite
Experience with Windows desktop administration and support
Knowledge of cybersecurity principles and practices
Excellent leadership and team management skills
Strong problem-solving and analytical abilities
Effective communication skills, both written and verbal
Ability to prioritise and manage multiple projects simultaneously
The extras
As part of this role, you’ll be given all the tools to succeed and can expect dedicated training, professional support and a host of benefits.
25 days annual leave
Day off for birthday or wellbeing day
4% pension contribution
Healthcare cashplan
Life assurance
Income protection
Access to flexible benefits portal
If you are a skilled IT professional with a passion for technology and a drive to lead and innovate, we encourage you to apply for this challenging and rewarding position. Please forward a copy of your CV to
