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IT Services Team Lead
2 months ago
Fisher Jones Greenwood Solicitors is an award-winning law firm seeking an experienced IT Services Team Lead to oversee day-to-day IT service delivery and support.
Key Responsibilities:- Align IT Services with business requirements and objectives
- Manage daily IT service delivery for Fisher Jones Greenwood
- Supervise and lead 1st and 2nd line support engineers
- Work closely with the Head of IT Service Delivery on strategic initiatives
- Windows Server administration
- DNS, DHCP, and Active Directory management
- M365/Entra implementation and administration
- Group Policy / InTune configuration and management
- Basic Linux services
- TCP/IP networking and routing
- VOIP PBX
- Infrastructure management
- Cybersecurity best practices
- Office 365 suite administration
- Windows desktop/AVD support and management
- Experience in IT infrastructure management
- Strong understanding of data regulations and GDPR compliance
- Proficiency in end-user applications, including the Office 365 suite
- Experience with Windows desktop administration and support
- Knowledge of cybersecurity principles and practices
- Excellent leadership and team management skills
- Strong problem-solving and analytical abilities
- Effective communication skills, both written and verbal
- Ability to prioritise and manage multiple projects simultaneously
- 25 days annual leave
- Day off for birthday or wellbeing day
- 4% pension contribution
- Healthcare cashplan
- Life assurance
- Income protection
- Access to flexible benefits portal
Fisher Jones Greenwood Solicitors is an innovative law firm passionate about providing clients with the highest level of customer service and legal advice. If you are a skilled IT professional with a passion for technology and a drive to lead and innovate, we encourage you to apply for this challenging and rewarding position.
