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IT Support Desk Agent

2 months ago


Halifax, United Kingdom Smart City Recruiters Ltd Full time

IT Support Desk AgentPermanentHalifaxMy client a market leading organisation are currently looking to recruit a IT Support Desk Agent on a permanent basis in Halifax. The succesful candidate will have experience of the below.Skills Required: * Install and configuring Hardware and related software; * Replacing/repairing elements of hardware as required * Great experience surrounding IOS and windows 11 operating systems * Install, maintain and configure cell phones and data devices as required. * Provide general administration and support for companies key software * Azure Active Directory and Office 365 administration * Have a security focused mindset, escalating issues to our Cyber Security Lead as required * Verify and control licenses and versions for each application and operating system * Monitor infrastructure activity and capacity levels and escalate issues to our Infrastructure Engineer as required * Respond to local/global user queries/tickets in a timely manner in line with company SLA * Ensure local hardware and software are in line with UK standardisation goalsIf you feel you have the relevant experience for this opportunity, please press apply