Operational Risk Specialist

1 month ago

London, United Kingdom Financial House Full time

A trusted provider of financial services, Financial House offers multi-currency, comprehensive solutions that are swift, efficient, and adhere to global security standards. As a Principal member of MasterCard, Visa, and UnionPay, our advanced API provides seamless integration with essential payment systems SEPA, Faster Payments, BACS, CHAPS, and SWIFT.


Proudly, we were recognized as one of Europe's 1,000 fastest-growing companies by the Financial Times and Statista in 2022.


We’re looking for a proactive Enterprise Risk and Fraud Specialist to join our team If you have a keen eye for detail and are passionate about ensuring operational excellence in the Fintech & Payment industry, we invite you to join Financial House Limited.



Responsibilities:


  • As a 2nd Line of Defence risk function work with 1st Line of Defence or process owners to maintain departmental risk registers using an enterprise-wide risk management framework and risk and control self-assessment methodology.
  • Help develop and implement risk management strategies and control measures to mitigate enterprise-wide risks.
  • Consolidate and report risk register, KPI and KRI data from process owners to the Risk and Compliance Committee and the Board of Directors.
  • Advise the Risk and Compliance Committee and the Board of Directors on matters relating to enterprise-wide risk management.
  • Train and advise 1st line of defence or process owners in using risk frameworks and assessments.
  • Maintain and manage CRM software within the company.
  • Manage, investigate and analyze potential fraudulent activities, including chargebacks and unauthorized transactions from a 2nd line of defence perspective.
  • Develop rules to monitor transactions and user activities to identify suspicious behavior or fraudulent patterns.
  • Monitor and collaborate with the first-line operations team and other departments to address and resolve fraud-related issues.
  • Stay updated on the latest fraud trends and techniques to enhance fraud detection and prevention efforts.
  • Liaise with regulatory authorities and law enforcement agencies in fraud investigations and reporting.
  • Review and enhance existing fraud prevention & chargeback policies and procedures to ensure alignment with regulatory requirements.
  • Conduct internal training sessions to educate employees on fraud awareness and prevention measures.
  • Work with the technology team to implement fraud detection tools and systems.
  • Generate and analyze reports on fraud and risk-related metrics for management and regulatory reporting.
  • Assist in compliance audits and risk assessments to ensure adherence to regulatory standards.


Requirements:


  • Previous experience in Enterprise-wide risk management framework, KPIs & KRIs, Risk and Control Self-assessment or other related risk management frameworks
  • Previous experience with CRM software is a plus but not required.
  • Proven experience in risk management, fraud prevention, or related roles, preferably within the FinTech industry.
  • In-depth knowledge of fraud detection and prevention techniques, as well as risk assessment methodologies.
  • Familiarity with UK financial regulations and compliance requirements in the FinTech sector.
  • Strong analytical and problem-solving skills to identify and mitigate fraud and compliance risks.
  • Experience in conducting fraud investigations and analyzing suspicious activities.
  • Collaborative mindset and the ability to work effectively with cross-functional teams.
  • Excellent communication and interpersonal skills to interact with stakeholders, including law enforcement and regulatory authorities.
  • Understanding of fraud prevention tools and technologies to enhance detection capabilities.
  • Ability to stay updated on the latest fraud trends and techniques to adapt preventive measures accordingly.
  • Detail-oriented and organized to manage fraud-related data, documentation, and reporting.
  • A proactive approach to improving fraud prevention policies and procedures to meet regulatory standards.

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