Service Desk Analyst
3 weeks ago
Customer Service Advisor - (Dutch speaking) – IT Consultancy – £22 per hour Inside IR35 – Fully Onsite No experience required, full training provided Dutch language skills are essentialOverview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution Report any policy or process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use active listening and questioning techniques to fully understand the...
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Service Desk Analyst
2 weeks ago
Peterborough, United Kingdom Quantica Technology Full timeService Desk Analyst / Helpdesk Analyst / 1st & 2nd Line Support Analyst - Peterborough Service Desk Analyst / Helpdesk Analyst / 1st& 2nd Line Support Analyst - Peterborough, to £30,000 - Hybrid Global organisation has a new role for a Servicedesk Analyst with experience for Office365, Windows 10 and ideally Apple Mac who can provide excellent customer...
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IT Service Desk Analyst
2 weeks ago
Peterborough, United Kingdom Picture More Full time**IT Service Desk Analyst** Are you a self-motivated, hard-working, and organised IT Service Desk Analyst who is looking for more responsibility and autonomy? It's not just about technical knowledge. This role is a chance to use your analytical and problem-solving skills to make a difference in the firm. **Salary - £20-24,000 per annum Hybrid working - 3...
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IT Service Desk Analyst
1 week ago
Peterborough, United Kingdom Picture More Full timeAre you passionate about delivering outstanding customer experience? Do you have experience working on a busy service desk? We have an opportunity for an IT Service Desk Analyst to join a leading national organisation. **You will be responsible for**: - Configuring and troubleshooting support issues - Documenting all user identification information,...
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IT Service Desk Analyst
3 days ago
Peterborough, United Kingdom Better Prospects Full timeExperienced Service Desk Analyst required to provide second line support to various Primary and Secondary schools. This role will be based at a Secondary School in Peterborough 2-3 days a week with some travelling to School Sites in Lincolnshire and Derbyshireas appropriate or working from home. The Service Desk Analyst will provide second line support to...
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Service Desk Analyst
2 weeks ago
Peterborough, United Kingdom Intec Select Full timeDirect message the job poster from Intec Select Service Desk Analyst – IT Consultancy – £17.00 per hour Inside IR35 – Fully Onsite (Tech background is not required) Overview I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail,...
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Dutch Speaking Service Desk Analyst
5 days ago
Peterborough, Peterborough, United Kingdom Creo Recruitment Full time £20,000 - £40,000 per yearDutch Speaking Service Desk Analyst (Customer Service agent)Location - PeterboroughOur client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality.Key Responsibilities of a Service Desk AnalystPresent a professional image...
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Service Desk Analyst
1 day ago
Peterborough, Peterborough, United Kingdom Intec Select Full timeService Desk Analyst – IT Consultancy – £17.00 per hour Inside IR35 – Fully Onsite(Tech background is not required)Overview:I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving...
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1st Line Service Desk Analyst
1 week ago
Peterborough, United Kingdom P3 Search & Selection Full time1st Line Service Desk Analyst - Windows, Software, Hardware, Desktop, Servers Our rapidly growing IT client, based in Peterborough is seeking a dynamic, hands-on and technically astute 1st Line Service Desk Analyst with strong skills in supporting, installing, troubleshooting and maintaining hardware and software within a Window environment. Due to the...
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Service Desk Analyst
5 days ago
Peterborough, United Kingdom Huntress Full timeJob DescriptionThis is an excellent opportunity for someone who enjoys supporting users, solving technical challenges, and working in a collaborative IT environment. We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable service.In this...
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Service Desk Analyst
3 days ago
Peterborough, United Kingdom Huntress Full timeThis is an excellent opportunity for someone who enjoys supporting users, solving technical challenges, and working in a collaborative IT environment. We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable service. In this role, you'll...