Customer Service Officer

2 weeks ago


Bournemouth, United Kingdom Jobshop UK Limited Full time

Customer Service Officer

Temp to Perm opportunity

Pay rate £12.18 per hour

37 hour week, Monday to Friday

Hours 8.30am to 5pm

To start 27th August

Based in Kinson

Initially office based after intensive training 4-6 weeks will move to a mixture of home and office based work.

About the Customer Service Officer role-

We are seeking a strong call handler, or Receptionist for this position.

It is working in a very busy tenancy and advice & repairs team.

Dealing with customer contact over the phone, via email, and face to face

Residents will be calling in regarding repairs , and you will diagnose their repairs and book appointments for maintenance

Logging information accurately on the system

Working well under pressure

Must be a proactive team player who can deliver the best customer service

Skills required:-

Proven customer service experience required within a call centre or on a busy reception desk

Great communication skills

Great listening skills

Resilient personality

Able to pick up new ICT systems quickly

Data entry accuracy required



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