Reception

2 weeks ago


Newtownabbey, United Kingdom Reed Full time

Receptionist

My client based in Newtownabbey, is currently seeking a temporary receptionist.

This is a temporary ongoing position.

Working hours: Monday to Friday 1pm-5pm

Hourly rate: £12

Job Role:

As Receptionist, you will be the first point of contact for all visitors and staff, handling both internal and external switchboard calls for the company, ensuring first class customer service.

Essential Criteria:

  • Previous experience within a similar role and ability to work with office equipment
  • IT proficient with the use of Microsoft Office (Word, Excel, and Outlook) or similar applications
  • Thorough knowledge of all relevant telephone management software
  • Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels
  • Ability to work on your own initiative as well as part of a team
  • Ability to manage and prioritise a busy workload adhering to tight deadlines

Main Duties and Responsibilities:

  • To meet and greet visitors to the reception area
  • Ensure meeting rooms and the reception area are kept in order, liaising with facilities associates, if required
  • Ensure visitors are welcomed, provided with refreshment or facilities for their comfort and signed in
  • Ensure all visitors are collected from Reception in a timely manner
  • To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high levels of customer service
  • Provide accurate routing of calls to appropriate departments/persons, or dealing with their enquiries as necessary
  • Copy and scan documentation as required
  • Meeting Room diary management
  • Answer, screen, and redirect telephone enquiries
  • Provision of administrative support
  • Sort out incoming post and delivery to relevant teams
  • Collect and prepare outgoing post to be with the courier by deadline


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