Support Worker

7 months ago


Newtownabbey, United Kingdom Willow Tree Lodge Full time

Willow Tree Lodge

The role of our Support Worker is to work within our care teams to create a comfortable and caring environment which enables residents to flourish and to be as independent as possible, whilst also working within the natural limitations and boundaries of the resident’s care needs.

Our Support Workers contribute to the keeping of accurate records in all aspects of their role and are expected to act as team members, answering enquiries from visitors, relatives and professional bodies relating to the care of the residents, and ensuring that any enquiries or tasks beyond their knowledge or capability are passed on to the person in charge.

Central to this role is:

- Care that always ensures the dignity, respect and enablement of all people that use our You must also be:

- Committed to working within the frameworks set out by NISCC and the RQIA in a manner which underpins the Company’s values, policies and procedures.
- receptive to ongoing training and demonstrate a desire to invest time and effort in your own personal development
- Maintain resident, staff and business confidentiality at all times. This is inclusive of social media.

Key responsibilities

Person-Centred Care
- Providing 1 - 1 care for residents who need bespoke care packages, residents who are required to isolate due Covid 19 guidelines.
- Promoting residents activities of daily living
- Encouragement with social, self-help and everyday living skills.
- Ensuring privacy and dignity is maintained
- Appropriately supervising residents to ensure their safety at all times.
- Assisting in the promotion of continence.
- Participating in group, recreational and day activity programmes, and accompanying residents on outings and to appointments as required.
- Ensuring that all untoward incidents, e.g. falls, accidents, complaints etc, relating to residents are reported to the Nurse-in-Charge.
- Caring for residents’ personal possessions and ensure that all personal information relating to residents remains confidential.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £11.50 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Shift:

- 12 hour shift
- Day shift
- Night shift

**Experience**:

- behaviours that challenge: 1 year (required)

Work Location: In person

Reference ID: WT0223


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