Front of House and Client Care Administrator
1 month ago
We are looking for an experienced receptionist to join our team and work at our newly opened flagship clinic.
You will work alongside an expanding clinical team and will be responsible for supporting clients locally and assisting with administration tasks and patients’ bookings.
The position will act as an initial point of contact so the applicant should be professional, friendly and possess a good telephone manner and exceptional customer service skills.
KEY RESPONSIBILITIES:
- Meet and greet clients in a warm, friendly and professional manner, and direct them to the waiting area or to the appropriate personnel
- Ensure high standards of cleanliness are maintained throughout the clinic and manage the general upkeep of the reception area, office and consultation rooms.
- Be responsible for opening and closing the clinic.
- Answer, screen and direct telephone calls, take and communicate accurate message
- Handle enquiries from existing and prospective clients diligently.
- Quickly and efficiently manage incoming patient referrals from a wide range of sources.
- Manage patient appointment across multiple clinic locations and actively support clinical staff in managing their diaries and administrative duties
- Develop in depth service knowledge and offer information about services to clients.
- Maintain accurate and up to date client records, billing details and appointments using the companies practice management software.
- Support the Regional Clinical Teams with their patient caseload ensuring a smooth client journey.
- Support the Operations teams in day-to-day running of the business when required including liaising with suppliers and outsourced departments as required.
- Undergo fire warden training to ensure clinic is safe and legal
REQUIRED EXPERIENCE/ QUALIFICATIONS:
- Exceptional customer service skills and a proven track record of delivering service beyond expectations
- Polite and confident telephone manner
- Possess a ‘can do’ attitude
- Good working knowledge of Excel/Word/Outlook and experience working with practice management software/client databases
- Excellent communication skills, both verbal and written.
- Ability to act on your own initiative without constant supervision.
- Ability to work both within a dedicated team as well as independently and out-of-hours where required
- Calm under pressure, and able to remain professional at all times.
- Knowledge of/experience in a healthcare/medical industry is desirably.
-
Front of House Administrator
4 weeks ago
Cobham, Surrey, United Kingdom Bodyset Full timeBodyset is a dynamic and rapidly expanding healthcare organization with a flagship clinic.We are seeking an experienced and professional Front of House Administrator to join our team, providing exceptional customer service and administrative support in a fast-paced environment.The ideal candidate will possess excellent communication skills, a 'can do'...
-
Front of House and Client Care Administrator
1 month ago
Cobham, United Kingdom Bodyset Full timeJob Description We are looking for an experienced receptionist to join our team and work at our newly opened flagship clinic. You will work alongside an expanding clinical team and will be responsible for supporting clients locally and assisting with administration tasks and patients’ bookings. The position will act as an initial point of contact so the...
-
Front of House and Client Care Administrator
1 month ago
Cobham, United Kingdom Bodyset Full timeWe are looking for an experienced receptionist to join our team and work at our newly opened flagship clinic.You will work alongside an expanding clinical team and will be responsible for supporting clients locally and assisting with administration tasks and patients’ bookings.The position will act as an initial point of contact so the applicant should be...
-
Front of House and Client Care Administrator
1 month ago
Cobham, United Kingdom Bodyset Full timeWe are looking for an experienced receptionist to join our team and work at our newly opened flagship clinic.You will work alongside an expanding clinical team and will be responsible for supporting clients locally and assisting with administration tasks and patients’ bookings.The position will act as an initial point of contact so the applicant should be...
-
Front of House and Client Care Administrator
1 month ago
Cobham, United Kingdom Bodyset Full timeWe are looking for an experienced receptionist to join our team and work at our newly opened flagship clinic.You will work alongside an expanding clinical team and will be responsible for supporting clients locally and assisting with administration tasks and patients’ bookings.The position will act as an initial point of contact so the applicant should be...
-
Front of House
6 months ago
Cobham, United Kingdom Nico Bouquet Full timeThe Nico Bouquet Salon is proud to be Surrey's most luxurious salon. We are located on the fabulous high street of Cobham. After an incredible launch last May we are finally looking at expanding our team! We are looking for a talented individual to join us for the role of front of house! **Requirements**: - Experience in front of house role - Must have...
-
Client Care and Front Office Coordinator
4 weeks ago
Cobham, United Kingdom Bodyset Full timeAbout the RoleAs a Client Care and Front Office Coordinator at Bodyset, you will be the initial point of contact for clients, ensuring they receive a warm and professional welcome. You will work closely with the clinical teams to manage patient bookings, maintain accurate records, and provide exceptional customer service.Responsibilities:Provide exceptional...
-
Front of House and Client Care Administrator
1 month ago
Cobham, UK, Surrey, United Kingdom Bodyset Full timeWe are looking for an experienced receptionist to join our team and work at our newly opened flagship clinic.You will work alongside an expanding clinical team and will be responsible for supporting clients locally and assisting with administration tasks and patients’ bookings.The position will act as an initial point of contact so the applicant should be...
-
Front of House Team Member
6 months ago
Cobham, United Kingdom Nando’s Chickenland Limited Full timeHourly Rate: £12.20 **_ This may differ for under 18s_**: We’re on the search for Front of House Nandocas (what we call our Team Members) to join us! The Role of a Front of House Nandoca is simpleto create unforgettable customer moments and feelings to leave them wowed and want them coming back for more. We offer full and part-time positions, and no...
-
Front of House Administrator
4 weeks ago
Cobham, Surrey, United Kingdom Bodyset Full timeWe are seeking an experienced receptionist to support our growing clinic and work alongside our expanding clinical team. The successful candidate will be the first point of contact for our clients and will be responsible for providing a warm and welcoming experience.Key responsibilities include:Meet and greet clients, direct them to the waiting area or to...
-
Team Member
6 months ago
Cobham, United Kingdom Ship Inn Full timeWe are looking for flexible part-time front-of-house staff with a keen attitude to grow and learn within our business that we pride ourselves in being the heart of the community. The shifts will vary from days to evenings and will include weekend work, this will be discussed at your interview. **Job Type**: Part-time **Salary**: £11.52-£12.00 per...
-
Front of House Service Representative
2 weeks ago
Cobham, Surrey, United Kingdom Squire's Garden Centres Full timeWelcome to Squire's Garden Centres, where we're passionate about providing exceptional customer experiences. We're seeking a skilled Front of House Assistant to join our team and help us achieve this goal.Job Title: Front of House Service RepresentativeAbout the Role:We are looking for an individual with excellent communication skills and a passion for...
-
Office Administrator
6 months ago
Cobham, United Kingdom The Grounds Care Group Full timeThe Grounds Care Group, based in a rural part of Cobham, carry out Grounds Maintenance, Invasive Weed Management and Winter Gritting for a wide range of clients across the UK. Our company is growing at pace and we are recruiting for a temporary Office Administrator to assist and support the team with a wide variety of tasks through our period of growth and...
-
Front Office Supervisor
6 months ago
Cobham, United Kingdom Hilton Full timeFront Office Supervisor **HILTON COBHAM - We are Hilton we are hospitality.** Would you like a career with a company recently voted best company to work in hospitality? Then this could be the opportunity for you. Hilton Cobham is now recruiting for a **Front Office Supervisor** to join our Team Please do note this role is based at Hilton Cobham, which is...
-
Fleet and Asset Administrator
6 months ago
Cobham, United Kingdom The Grounds Care Group Full timeJob Summary: The Grounds Care Group carry out Grounds Maintenance, Gritting Services and Invasive weed management for multiple clients across the UK As our business grows we are seeking a highly organised and experienced Fleet and Asset Administrator to join our team. You will be responsible for managing the company's motor fleet and assets to ensure that...
-
Office Administrative Assistant
6 months ago
Cobham, United Kingdom The Grounds Care Group Full timeThe Grounds Care Group, based in a rural part of Cobham, carry out Grounds Maintenance, Invasive Weed Management and Winter Gritting for a wide range of clients across the UK. Our company is growing at pace and we are recruiting for a temporary Office Adminstrator to support the team through a period of growth and transitiion. Job Summary: We are seeking a...
-
Contract Administrator
6 months ago
Cobham, United Kingdom The Grounds Care Group Full timeThe Grounds Care Group is an established Grounds Maintenance, Gritting and Invasive Weed Management Company working with multiple multi-sector clients across the UK. Our business is growing, and we are seeking highly motivated individuals to join our grounds maintenance team as Contract Administrators in providing service support to our business and our...
-
Kitchen Administrator
6 months ago
Cobham, United Kingdom Cobham Training Ground Full time**Duties** - Assist the Men's 1st Team Head Chef with all administration of the kitchen, ensuring all paperwork is correctly filed and up to date with necessary actions taken - To help provide the Operations Manager with all discrepancies in payroll and assist with any pay queries - To track all kitchen and front of house invoices of deliveries, ensuring all...
-
Front of House Manager
1 day ago
Cobham, Surrey, United Kingdom Appetite 4 Recruitment Full timeAbout the CompanyOur client is a well-established restaurant group with multiple locations across the UK. They are known for their commitment to quality, innovation, and exceptional customer service.Job SummaryWe are seeking an experienced Assistant Manager to join our team in Cobham. The successful candidate will be responsible for overseeing daily...
-
System Administrator
1 month ago
Cobham, United Kingdom ACS International Schools Full timeJob Description ACS International Schools are recruiting for a Systems Administrative Assistant to join our IT team based at our Cobham Campus. The Systems Administrative Assistant supports ACS’s IT Strategy through the effective maintenance of essential business information and core IT services, as well as the efficient management of the IT Department....