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Customer Service Administrator

2 months ago

Chester, United Kingdom Proactive Personnel Ltd Full time

We are recruiting for a customer service administrator to work for a fantastic manufacturer in Chester. This role would be perfect for a candidate who is customer orientated.

You will receive - Customer Service Administrator

  • Salary of £11.50 per hour
  • Smart/casual dress code
  • Free on-site parking
  • 20 days holiday and Bank Holidays

Responsibilities - Customer Service Administrator

  • Provide accurate, timely and professional communication at all times, including written correspondence, telephone and electronic exchange to all customers (internal and external)
  • Manages and determines the appropriate method of order entry and shipment for accuracy and customer satisfaction
  • Captures and responds to complaints in line with the Customer Complaint Procedure
  • Provides administration relating to the development and launch of new products and the on boarding of new customers

Requirements -Customer Service Administrator

  • Proficient in MS Office Suite, Advanced Excel skills a prerequisite
  • Experience in reporting and analysis
  • English & Maths - A Level
  • SAP experience desirable

Proactive Personnel specialise in the recruitment of staff across the UK. From Inverness to Plymouth our database has been developed over the past 20 years to be able to assist you in finding your ideal job first time round. It has also gained us the reputation for being one of the leading recruiters within this field. We have multiple vacancies nationwide, so please get in touch to find out more information with this or other positions.