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Tenancy Sustainment Officer

2 months ago

Worksop, United Kingdom Niyaa People Full time

Tenancy Sustainment Officer (Full Time, Fixed Term Until January 2025)
Position: Tenancy Sustainment Officer
Location: Worksop
Contract: Full Time, Fixed Term until January 2025
Salary: 18-21hr Via umbrella

We are seeking a dedicated and compassionate Tenancy Sustainment Officer to join our client's team on a full-time basis until January 2025.This role is vital in supporting our clients tenants and homeless families in there temporary accommodation.

Key Responsibilities:
Tenant Support: Provide comprehensive support to tenants, for previously homeless individuals.
Housing Management: Oversee the housing management of the including conducting fire alarm tests and ensuring compliance with health and safety regulations.
Temporary Accommodation Support: Assist homeless families residing in council-provided temporary accommodation, managing license agreements and offering ongoing support to help them sustain their tenancy.

Requirements:
Proven experience in a similar role, ideally within a housing or homelessness support context.
Strong understanding of tenancy sustainment and housing management.
Excellent interpersonal and communication skills, with the ability to build rapport and provide effective support to vulnerable individuals.
Ability to manage challenging situations with empathy and professionalism.
Knowledge of health and safety regulations related to housing.