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Head of HR Business Partnering

2 months ago


Kent, United Kingdom HandPicked Hotels Full time

Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Julias love of historical buildings, the English countryside, local food and good wine inspired her dream to own a collection of hotels that would celebrate these passions and invite others to share in them.

Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Due to the ongoing transformation of Hand Picked Hotels and our future strategy we are currently recruiting for Head of HR Business Partnering. This exciting role will assist with driving and developing Hand Picked Hotels HR policies and procedures, whilst providing leadership guidance and coaching on all areas of human resources. You will be a key influencer in supporting the business to drive a high-performance culture, with an emphasis on delivering our philosophy of service, excellence and consistency and overall guest experience.

You will sit as part of the Senior Leadership Team reporting to the People Director, be the principle point of contact for all HR queries across the group. You will also be responsible for leading a team of Regional HR Business Partners and Shared Services. You will be instrumental in establishing a culture where the Hand Picked Hotels brand and philosophy defines the colleague experience throughout the hotels.

This is a Regional role and will involve travel as required to all our hotels.

This role has primary areas of focus:

Lead the HR team to partner with the business owners to develop and implement annual plans to deliver an employee value proposition in line with the Hand Picked Hotel brand.

Develop and ensure consistent application of HR policies, processes, procedures and KPI reporting in line with Hand Picked Hotels overall strategy.

Drive the continuous improvement agenda with focus on engagement and welfare activities, maximising productivity, devolving People responsibilities to line managers and building leadership capabilities

Drive talent pipeline and evaluation (including APR processes, internal progression and exit)

Provide professional and inspirational leadership and support to all HR team members in order to increase knowledge, share best practice and to ensure that relevant professional standards are met

Provide support on all HR matters to the Hand Picked Hotels Executive Leadership Team, Senior Leadership Team and managers across the business. Act as a role model, coach and mentor, inspiring with energy, enthusiasm and passion.

Be the honest broker constantly challenging the business to ensure all HR processes and policies are fair to employees, enable the business to achieve its commercial objective and are legally compliant.

About you:

It is essential you have current multi-site senior HR experience within the hospitality industry to be considered for this role. With a proven track record of delivering culture change at a stakeholder and senior management level.

You must be able demonstrate the ability to critically evaluate and challenge current work practices; be an innovator, driven, passionate about hospitality. leads with heart and soul.

It is vital you have outstanding people leadership with a proven track record of leading and coaching HR teams, creating a high-performance result driven team environment.

Confident with presenting at board level and to senior stakeholders,and able to articulate their strategy and the reasoning behind this with the focus being service, excellence and consistency and employee engagement.

Outstanding communication skills, both written and verbal.

Exceptional level of commercial and financial acumen with extensive experience in supporting with payroll and work force manning strategies.

In-depth knowledge of all areas of human resources, legislation, employee relations and employee engagement and change management.

Must have current CIPD ideally at Level 7.

Our Benefits:

A competitive salary package, plus bonus discussed at interview stage, plus car allowance.

Company pension scheme with a generous employer contribution of 10% of base salary.

Life assurance.

Private Medical.

Employee Assistance Program to support you with whatever life throws at you.

Company Sickness Scheme Benefit.

33 days including bank holidays.

Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team. supported by our learning and development team.

Discounted staff stays, including food and beverage and spa discounts.

Annual loyalty awards (like teas and overnight stays)

Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.

Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.


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