Training Administrator and Delivery Associate

4 weeks ago

Newcastle upon Tyne, United Kingdom Public Sector Resourcing Full time

On behalf of the Cabinet Office, we are looking for a Training Administrator and Delivery Associate (Inside IR35) for a 7 Month contract based in Newcastle.



The Cabinet Office supports the Prime Minister and ensures the effective running of government. The Cabinet Office is also the corporate headquarters for the government, in partnership with HM Treasury, and takes the lead in certain critical policy areas. More information about the Cabinet Office can be found on its website at: www.gov.uk/government/organisations/cabinet-office



Description


Cabinet Office Digital has a crucial role to play in modernising the Cabinet Office through digital transformation. The directorate has approximately 250 staff and is growing in order to meet the demands of the department, and to provide a wider and more mature range of digital, data, technology and security services.


As part of ensuring the Cabinet Office is a Great Place to Work, improving technology services within the Cabinet Office and improving how the Cabinet Office uses technology to interoperate with its partners across government, broader public sector and industry: Cabinet Office Digital has launched a broad transformation programme called ‘Falcon’.



This role sits within the Training Digital Team within Cabinet Office Digital. We are responsible for leading and supporting the delivery of excellent digital training services across Cabinet Office and Crown Commercial Service.



Main Responsibilities


  • Deliver and facilitate training workshops, show & tells and presentations face to face and online virtually.


  • Carry out administrative tasks to support the Digital Training Team.


  • Work closely with wider Cabinet Office organisations to fully understand user training requirements and be able to contribute to effective ways of working and training delivery methods.


  • Work closely with the commercial partners to discuss and articulate user training requirements and be able to contrbuite to effective ways of working and training delivery methods.


  • Act as a key link between and meet regularly with the Cabinet Office digital training lead and also be present at Digital Training Team meetings to gain insight into how the Cabinet Office functions and the user demographics.


  • Attend all stand ups, scrum, RAID and any other programme related meetings and provide feedback and status report to the training lead.


  • Updating training materials and resources inline with departmental policy.


  • Be proactive in communicating and preparing for stand ups, scrums and RAID meetings.


  • Conduct analysis and research techniques to further explore the most viable training delivery options to utilise existing and future technology.


  • Ensure compliance with the Cabinet Office (CO) and Crown Commercial Service (CCS) record management policies.


  • Promote Cabinet Office values and vision and act as a role model for Cabinet Office Digital.



Key Skills & Experience



Essential:


  • You will have a proven track record in either delivering M365 apps training OR can evidence you have used M365 for work for a minimum of 2 years and have some training experience.


  • Training delivery both face to face including one to one and large groups, with some live virtual sessions using Google meet / MS Teams.


  • Training administrative support.


  • Experience in change management and adoption.


  • Ability to work collaboratively within a team and show a willingness to support the objectives for the training team and enhance its reputation within the Cabinet Office.


  • Communicate effectively to maintain relationships and collaborate with other teams within the Cabinet Office and key stakeholders.


  • Demonstrate strong time management skills with the ability to multitask effectively.


  • Have excellent written and verbal communications skills with an ability to adapt tone to suit the audience.


  • Have a flexible, customer-focussed approach and take the initiative to resolve issues.


  • Have strong administrative skills, with attention to detail and be adept at using Google Sheets.


  • Be open to change, iteration and an agile way of working.


  • Able to work collaboratively as part of the team, whilst also being able to take the initiative and be proactive to achieve results.



Desirable:


  • Ideally you will have a proven track record in either delivering Google Workspace apps training OR can evidence you have used Google Workspace for work for a minimum of 2 years and have some training experience.


  • Experience administering and running working groups, ideally a training working group.


  • Understanding of the training cycle.


  • Worked on or have experience of working on a transformation project or product.



Disability Confident



As a member of the Disability Confident Scheme, The Cabinet Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.



Armed Forces Covenant



The Cabinet Office guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.



In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".

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