Human Resources Operations Manager

1 day ago

Glasgow, United Kingdom Office Collective Full time

HR Operations Manager



Salary: Up to £50,000 (DOE)

Location: Glasgow


Our client


Our client is a leading group of staffing specialists operating within the Technology, Engineering, Life Sciences, and Government sectors. With over 25 offices across the UK, EU, and US, they deliver high-quality, end-to-end staffing solutions.



Role Overview:


As the HR Operations Manager, you will lead and personally deliver an exceptional operational HR service across the Glasgow office. Managing a team of two HR Advisors and one HR Administrator, you will oversee a broad range of HR activities throughout the employment cycle. Your leadership will ensure the continuous improvement of all HR operations, aligning with our clients service principles.



Key Responsibilities:


  • Team Leadership: Guide and develop the HR team to ensure high performance and potential.
  • Operational Excellence: Develop and monitor operating procedures and service standards to deliver consistent, high-quality HR services.
  • Policy Development: Create and implement new company policies.
  • Objective Setting: Establish and track HR team objectives.
  • Onboarding & Off-boarding: Oversee the entire process to ensure a seamless experience.
  • Reward Administration: Manage promotions, salary reviews, bonuses, and other incentives.
  • Project Collaboration: Work with the Head of HR on key projects.
  • Health & Safety Compliance: Ensure all activities meet legislative requirements.
  • HR Reporting: Develop and manage HR analytics and reporting.
  • Employee Relations: Support and guide HR Advisors on best practices.



Skills Required:


- Strong knowledge of HR principles, practices, and procedures.

- Excellent communication skills, both verbal and written.

- Strong organisational and time management abilities.

- Analytical and problem-solving skills.

- Proficiency in HR software and systems.

- Strong interpersonal skills for building positive relationships.

- Attention to detail and accuracy in data management.

- Ability to work independently and as part of a team.

- Knowledge of employment legislation and HR best practices.

- Project management capabilities.

- Ability to maintain confidentiality and handle sensitive information.



Experience & Qualifications:


Essential:


- Proven experience as an HR Operations Manager or equivalent role.

- Experience in a busy, diverse role with team management and hands-on administration.

- Previous people management experience.

- Expertise in HR policies and employee relations.

- Experience providing expert advice and coaching on ER issues.


Desirable:


- Experience with European HR legislation in the Netherlands, Germany, or Belgium.


Benefits:


- 25 days annual leave (including bank holidays)

- Discounted gym membership

- Employee Assistance Programme

- Death in service (x4)

- Cycle to work scheme

- Perks At Work

- Eye tests

- Flu jabs

- Enhanced maternity and paternity packages

- Additional full day annual leave for your birthday

- Management Incentive Scheme



Application Process:


The interview process includes three stages: a telephone sift and two face-to-face interviews.




Thank you for taking the time to apply for this role. Due to the vast amount of applications received, Office Collective can only respond to successful applicants. We wish you the best of luck with your job search.

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