Reigonal Customer Service Manager

1 month ago


South Croydon, United Kingdom Howells Solutions Limited Full time

Regional Customer Service Manager - Social Housing Repairs & MaintenanceBased in South LondonFull-Time, Permanent positionSalary: £55-60kWe are working with a leading Social Housing contractor to recruit a proactive and experienced Regional Customer Service Manager to join their teams around South London. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Regional Customer Service Manager, you will oversee the full customer service function for the planned works team on mulitple contracts.Key Criteria: Previous experience in social housing repairs and maintenanceExperience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities ManagementExperience driving customer service best practice and complaint resolutionPlanned works experience is desirableStrong people management skillsAdvanced IT Skills including planning softwareAbility to lead, influence and direct a teamAbility to build and nurture strong working relationships with colleagues based at other sites/officesThis is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information, please apply online or call Meg on (phone number removed)



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