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Reigonal Customer Serivce Manager

4 months ago

Croydon, United Kingdom Howells Recruitment Full time

Regional Customer Service Manager - Social Housing Repairs & MaintenanceBased in South LondonFull-Time, Permanent positionSalary: £55-60k

We are working with a leading Social Housing contractor to recruit a proactive and experienced Regional Customer Service Manager to join their teams around South London. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor.

As the Regional Customer Service Manager, you will oversee the full customer service function for the planned works team on mulitple contracts.

Key Criteria:

  • Previous experience in social housing repairs and maintenance
  • Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management
  • Experience driving customer service best practice and complaint resolution
  • Planned works experience is desirable
  • Strong people management skills
  • Advanced IT Skills including planning software
  • Ability to lead, influence and direct a team
  • Ability to build and nurture strong working relationships with colleagues based at other sites/offices

This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers.

For more information, please apply online or call Meg on