Business Development Associate

2 weeks ago

Market Harborough, United Kingdom Welcomm Communications Full time

ABOUT WELCOMM

We are an award-winning supplier of managed business communications based in the Midlands.

We pride ourselves on providing exceptional customer and operational support – it’s what we do best. In recognition of this, we have won O2’s prestigious Direct Business Partner of the Year Award for 6 consecutive years from 2018 to 2023 – an unprecedented accolade never achieved by any other O2 partner.

A culture of excellence thrives within our vibrant organisation, and our incredible teams go above and beyond for our customers. We foster a collaborative and innovative work environment, really bringing that family feel to business.

Through strategic acquisitions and a dedicated focus on developing our people, we have expanded our product and services portfolio to become a trusted communications partner to thousands of businesses across the UK. From being the first mobile retailer in the Midlands, to the business communication specialists we are today, we have a proud history and strive to continue to grow within the industry


JOB PURPOSE

Are you a dynamic, results-driven sales professional? We're expanding our Business Development team and looking for talented individuals like you

As a Business Development Associate, you are vital for Welcomm’s continued growth. You will self-sufficiently look after the acquisition of new business, generating a sustainable high-quality pipeline of opportunities and nurturing them into lasting relationships and successful sales though tailored strategy that meets customer’s unique needs and increases Welcomm’s revenue and long-term success.


KEY RESPONSIBILITIES

  • Proactively research and identify potential business opportunities, building a pipeline of high-quality leads that translate into self-sat meetings with potential customers.
  • Initiate contact with prospective customers, creating leads by making smart use of various channels, including cold calling, email marketing and social media.
  • Assess the needs and pain points of potential customers, facilitating the creation of a tailored sales strategy in future meetings.
  • Effectively present Welcomm's value proposition to spark interest and encourage customers to learn more about our services.
  • Establish and nurture strong relationships with potential customers, positioning Welcomm as their first choice when existing contracts are expiring, and they are looking for new solutions.
  • Responsible for thoroughly preparing for all meetings, incorporating relevant insights and background information gathered from the initial need find to your sales strategies.
  • Manage meetings with prospective customers, face-2-face and through Teams to understand their requirements and present appropriate business solutions, coordinating with product specialist for expertise as required.
  • Liaise with Sales Admin to build appropriate quotes that meet the customers’ expectations.
  • Negotiate with customers and close on business contracts to maximise Welcomm’s GP, then onboard acquired business and manage the account for a period of 12 month.
  • Collaborate effectively across all Welcomm teams to ensure we deliver a seamless experience to all customers.
  • Identify any cross or upsell opportunities and conduct account reviews in line with Welcomm’s contact strategy.
  • Nurture strong relationships with customers, keeping regular contact once they are onboarded.


EDUCATION and SKILLS/QUALIFICATIONS

  • Valid UK Driving License (Essential)
  • Bachelor’s degree in a Business discipline (Beneficial but not required)
  • Proficient in Microsoft Suite (Essential)
  • Cold-calling experience (Essential)
  • Sales and negotiating skills (Essential)
  • Proven track record in a Business Development position (Essential)
  • Industry knowledge and experience with CRM systems (Beneficial but not required)


PERSONAL ATTRIBUTES

  • Passionate.
  • Hunter mentality.
  • Resilient - navigate challenges with determination, viewing obstacles as learning opportunities.
  • Charismatic, confident communicator.
  • Integrity – genuine care for the customer.
  • Empathy


WHAT WE OFFER

  • Competitive salary and an enhanced annual leave entitlement with the option to purchase or sell additional days.
  • Car Allowance.
  • Uncapped Commission.
  • Employee recognition events, awards, and incentives.
  • Company sick pay.
  • Healthcare cashback plan to help with medical and therapy bills, 24/7 GP access and an employee assistance programme (EAP).
  • Retail and hospitality discounts through Perkbox.
  • O2 Priority.


At Welcomm we take our corporate social responsibilities seriously. We are very active in our community, proudly supplying communication solutions to many local businesses, fundraising for our charity partners, as well as sponsoring and volunteering at local events.

We embrace diversity at Welcomm. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, neurodiversity, gender reassignment or identity, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to present your best self.


Disclosure and barring (DBS) check

As part of our partner agreement with O2, we are required to carry out a Basic Disclosure (Criminal Conviction Certificate) check for all our employees.


Sponsorships

Kindly note that we are currently unable to provide visa sponsorship, so if you are considering a career with us at Welcomm you will need to have a right to work in the UK independently.


Note to Recruitment Agencies

We truly appreciate your interest in assisting us, but at this time, we are focusing on direct applications and managing our recruitment process in-house. Thank you for your understanding and cooperation.

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