Business Account Strategist
3 days ago
We are looking for a highly motivated and experienced Client Relationship Development Lead to join our team at Jacob Thomas Associates. The successful candidate will be responsible for driving business account growth and developing strong relationships with new and existing clients.
The ideal candidate will have strong experience in account/client management, knowledge of promotional marketing strategies and CAP Code, and excellent communication skills, both written and verbal. They will also be IT competent, with knowledge of MS Office, such as Excel and Word.
We offer a competitive salary of £28,000 - £30,000 per annum, immediately available with career progression and development opportunities. You will also have access to free parking on site and an established client base to work with. In addition, the company offers a pension scheme.
Key Responsibilities- Develop and nurture relationships with new and existing clients
- Advise clients on promotional marketing strategies and CAP Code
- Ensure account KPIs and SLAs are agreed, maintained, and exceeded
- Coordinate and attend client meetings and conference calls
- Manage account financials, including forecasts, estimating, invoices, and liaising with the accounts department
- Provide proactive recommendations to benefit both the company and the client
- Outline staff objectives and KPIs to work towards business objectives
- Handle issues relating to agreed account SLAs efficiently
- Support the Line Manager as necessary
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