ICT Workflow Coordinator
3 weeks ago
Job Role: Workflow Coordinator (ICT)Job Location: Burnley (Office Based)Salary: £30,000 to £35,000 per annumWorking period: Monday – Friday 09:00 – 17:30About the CompanyWe are a dynamic ICT Managed Service Provider (MSP) based in Burnley, delivering exceptional IT solutions to our growing client base. With a focus on customer satisfaction, efficiency, and innovation, we are looking for a motivated and driven Workflow Manager/Coordinator to join our team and help shape our service desk operations.Role OverviewAs Workflow Manager/Coordinator, you will play a pivotal role in ensuring the smooth running of our service desk operations. You will be responsible for managing workflows, allocating resources, and ensuring SLAs (Service Level Agreements) are met. You’ll thrive in a fast-paced environment, demonstrating exceptional organisational skills, ambition, and a fiery, results-driven attitude.Key Responsibilities * Ticket Management & Allocation: Review incoming service desk tickets and allocate tasks efficiently based on priority, skill set, and SLA requirements. * SLA Breach Prevention: Proactively monitor SLA compliance, prioritising and reallocating resources as necessary to prevent breaches. * Scope of Work Assessment: Evaluate tickets to determine if tasks fall under billable scope and liaise with relevant teams for approvals. * Customer Service Excellence: Act as a key point of contact for escalations, ensuring an excellent customer experience while managing expectations. * Team Coordination: Work closely with technical staff, ensuring seamless communication and effective workflow management. * Drive Performance: Foster a motivated and ambitious work culture, encouraging the team to meet and exceed performance targets.Right to work requirements * Passport * BRP * Sharecode
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ICT Workflow Coordinator
7 days ago
Burnley, United Kingdom Fox Morris Group Ltd Full timeJob Role: Workflow Coordinator (ICT)Job Location: Burnley (Office Based)Salary: £30,000 to £35,000 per annumWorking period: Monday – Friday 09:00 – 17:30About the CompanyWe are a dynamic ICT Managed Service Provider (MSP) based in Burnley, delivering exceptional IT solutions to our growing client base. With a focus on customer satisfaction, efficiency,...
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ICT Workflow Coordinator
2 weeks ago
Burnley, United Kingdom Fox Morris Group Ltd Full timeJob Role: Workflow Coordinator (ICT) Job Location: Burnley (Office Based) Salary: £30,000 to £35,000 per annum Working period: Monday – Friday 09:00 – 17:30 About the Company We are a dynamic ICT Managed Service Provider (MSP) based in Burnley, delivering exceptional IT solutions to our growing client base. With a focus on customer satisfaction,...
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ICT Workflow Coordinator
4 weeks ago
Burnley, United Kingdom CV-Library Full timeJob Role: Workflow Coordinator (ICT) Job Location: Burnley (Office Based) Salary: £30,000 to £35,000 per annum Working period: Monday – Friday 09:00 – 17:30 About the Company We are a dynamic ICT Managed Service Provider (MSP) based in Burnley, delivering exceptional IT solutions to our growing client base. With a focus on...
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Workflow Process Improvement Manager
2 weeks ago
Burnley, United Kingdom Fox Morris Group Ltd Full timeJob Role: Service Desk Operations CoordinatorAbout Us:Fox Morris Group Ltd is a leading provider of ICT services, delivering high-quality solutions to businesses in Burnley and beyond. We pride ourselves on our commitment to customer satisfaction and our ability to adapt to changing business needs.Role Overview:As a Service Desk Operations Coordinator, you...
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Service Desk Operations Coordinator
2 weeks ago
Burnley, United Kingdom Fox Morris Group Ltd Full timeJob Description: Workflow Process Improvement ManagerAbout Fox Morris Group Ltd:We are a forward-thinking ICT Managed Service Provider based in Burnley, delivering tailored IT solutions to businesses across the region. Our focus is on providing exceptional customer experiences through efficient and innovative service delivery.Role Overview:As a Workflow...
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Information Technology Help Desk Coordinator
1 week ago
Burnley, United Kingdom Serata Search (Uk) Ltd Full timeIT HELPDESK COORDINATOR 28K TO 34K BASIC PLUS BENEFITS BASED BURNLEY CLOSE TO MOTORWAY AND PUBLIC TRANSPORT LINKS, FREE PARKING Our client is a leading provider of IT Support Solutions within both private and public sectors.Established for over a decade, they are hugely successful and respected as a managed service provider.We are now looking for an...
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Information Technology Help Desk Coordinator
1 week ago
Burnley, United Kingdom Serata Search (UK) Ltd Full timeIT HELPDESK COORDINATOR 28K TO 34K BASIC PLUS BENEFITSBASED BURNLEY CLOSE TO MOTORWAY AND PUBLIC TRANSPORT LINKS, FREE PARKINGOur client is a leading provider of IT Support Solutions within both private and public sectors. Established for over a decade, they are hugely successful and respected as a managed service provider. We are now looking for an...
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Information Technology Help Desk Coordinator
1 week ago
Burnley, United Kingdom Serata Search (UK) Ltd Full timeIT HELPDESK COORDINATOR 28K TO 34K BASIC PLUS BENEFITSBASED BURNLEY CLOSE TO MOTORWAY AND PUBLIC TRANSPORT LINKS, FREE PARKINGOur client is a leading provider of IT Support Solutions within both private and public sectors. Established for over a decade, they are hugely successful and respected as a managed service provider. We are now looking for an...
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Community Support Volunteer Coordinator
2 weeks ago
Burnley, Lancashire, United Kingdom Lancashire Volunteer Partnership Full timeThe Lancashire Volunteer Partnership seeks a dedicated and compassionate individual to fill the role of Group Work Support Volunteer. This rewarding position offers the opportunity to make a tangible difference in the lives of vulnerable individuals within our local communities.Job DescriptionThis volunteer will provide emotional support and companionship to...
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Healthcare Management Professional
4 weeks ago
Burnley, Lancashire, United Kingdom Chase Medical Full time**Chase Medical's Senior Leadership Opportunity**About the Role:We are seeking a highly skilled and experienced healthcare professional to support our Home Manager in delivering high-quality care to residents.Key Responsibilities:To assist the Home Manager in overall management of the care home, ensuring effective resident care.To supervise and coordinate...
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CNC Miller
2 days ago
Burnley, United Kingdom Mazco Recruitment Full timeverviewWe are seeking a proactive and skilled CNC Miller to join our team. The ideal candidate will have a strong background in Mazatrol and Hypermill offline programming.MachinesMilling2 x 5 axis Variaxis i600's one equipt with a 12 pallet station (Apply online only))3 x VMC's ranging in sizes (Apply online only))Responsibilities * Operate CNC...
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CNC Turner
2 days ago
Burnley, United Kingdom Mazco Recruitment Full timeOverviewWe are seeking a proactive and skilled CNC Turner to join our team. The ideal candidate will have a strong background in Mazatrol experience for Turning on Mazak lathes, and preferably experience in milling as well.MachinesMilling2 x 5 axis Variaxis i600's one equipt with a 12 pallet station (Apply online only))3 x VMC's ranging in sizes...
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Senior Family Support Worker
2 weeks ago
Burnley, United Kingdom Lancashire County Council Full timeSalary £32,020-£36,298 Per annum | Permanent, Full Time, 37 hours per week | Early Help - Burnley | The post sits within Lancashire County Council's Early Help Service within the Education and Children's Services Directorate. The recent redesign of the Early Help Service reflects the priorities and vision within the Directorate. Specifically, these...
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Marketing Executive
7 months ago
Burnley, United Kingdom Clarify Consultancy Ltd Full timeOur client, a leading international manufacturing company, are looking to recruit a creative, professional and driven Marketing Executive to manage day to day tasks like the upkeep of social media channels, writing relevant content, website updates and planning of events and campaigns. Reporting to the Operations Manager, duties to include: - Coordinate...
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Office Administrator/customer Assistant
7 months ago
Burnley, United Kingdom Moonline Uniforms Ltd Full time**Moonline Uniforms is located in Burnley Town Center on Standish St** We have provided School Uniform and Workwear since 1990 **Full Job Description** We are looking for individuals who are - Self-motivated - Organised - Eager to learn - Ambitious - Driven by personal goals - A positive attitude. - Make sure our customers have a great experience in our...
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Office Administrator/customer Assistant
7 months ago
Burnley, United Kingdom Moonline Uniforms Ltd Full time**Moonline Uniforms is located in Burnley Town Center on Standish St** We have provided School Uniform and Workwear since 1990 **Full Job Description** We are looking for individuals who are - Self-motivated - Organised - Eager to learn - Ambitious - Driven by personal goals - A positive attitude. - Make sure our customers have a great experience in our...
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Office Administrator/customer Assistant
7 months ago
Burnley, United Kingdom Moonline Uniforms Ltd Full time**Moonline Uniforms is located in Burnley Town Center on Standish St** We have provided School Uniform and Workwear since 1990 **Full Job Description** We are looking for individuals who are - Self-motivated - Organised - Eager to learn - Ambitious - Driven by personal goals - A positive attitude. - Make sure our customers have a great experience in our...
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Business Analyst
3 weeks ago
Burnley, United Kingdom Tailor Made Commercial Ltd Full timeTailor Made are excited to be recruiting for a leading engineering company in Burnley. They are a well-established and are leader in their field. They are seeking a Business Analyst to join their growing team. You will review, analyse and evaluate business systems and user needs to define scope and objectives and formulate systems to duplicate overall...
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Business Analyst
2 weeks ago
Burnley, United Kingdom ROTHERWOOD RECRUITMENT (2020) LIMITED Full timeRotherwood Recruitment are working in partnership with a well respected engineering company based in Burnley. Due to continuous growth they are now looking to recruit a Business Analyst on a permanent basis. Description: Proven experience in a Business Analyst role researching organisation operations and how the operations affects its revenue, use the...
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Electronic Assembler
7 months ago
Burnley, United Kingdom The City Recruiter Full timeThe City Recruiter are looking for experienced Electrical Assemblers to join a successful esteemed audio engineering company, renowned for delivering unparalleled sound quality to the world's most creative individuals. With a rich history spanning over 60 years, they take pride in their reputation as industry leaders. Their 60,000 square metre facility in...