Customer Service Assistant

2 weeks ago


Crawley, United Kingdom Lloyd Recruitment Services Ltd Full time

Customer Service Assistant

Are you looking for your next opportunity in customer service? Do you have a strong background in handling inbound communications via email and phone in a customer-focused environment?

Join a growing team as a Customer Service Assistant, where you will engage with an established customer base to resolve queries, update records, and provide expert guidance and assistance.

Salary and Benefits:
  • A competitive starting salary of £25,500, with a significant increase after training
  • A generous benefits package, including contributory pension, healthcare, and life assurance
  • 25 days of annual leave, plus the option to buy/sell additional holiday
  • A vibrant, supportive, and friendly working environment
  • Free on-site parking
  • Comprehensive training to ensure your success in the role
  • Modern, well-equipped office facilities
Customer Service Assistant responsibilities:
  • Respond to inbound calls and emails from customers with professionalism and care
  • Resolve enquiries, provide information, and address any issues
  • Accurately update customer records and maintain data integrity
  • Ensure a positive experience for customers by delivering top-tier service
  • Exhibit a professional, approachable, and friendly manner in all interactions


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