Customer Service Assistant
2 weeks ago
Customer Service Assistant
Are you looking for your next opportunity in customer service? Do you have a strong background in handling inbound communications via email and phone in a customer-focused environment?
Join a growing team as a Customer Service Assistant, where you will engage with an established customer base to resolve queries, update records, and provide expert guidance and assistance.
Salary and Benefits:- A competitive starting salary of £25,500, with a significant increase after training
- A generous benefits package, including contributory pension, healthcare, and life assurance
- 25 days of annual leave, plus the option to buy/sell additional holiday
- A vibrant, supportive, and friendly working environment
- Free on-site parking
- Comprehensive training to ensure your success in the role
- Modern, well-equipped office facilities
- Respond to inbound calls and emails from customers with professionalism and care
- Resolve enquiries, provide information, and address any issues
- Accurately update customer records and maintain data integrity
- Ensure a positive experience for customers by delivering top-tier service
- Exhibit a professional, approachable, and friendly manner in all interactions
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