Customer Service Assistant/ Supervisor

4 months ago

Crawley, United Kingdom Admiral Slots - Luxury Leisure Full time

Job Role: Customer Service Assistant/ Supervisor

Hours per week: 35 (5x shifts)

Hourly rate: £11.70 - £12.20

Shift pattern (if applicable): Morning (8am - 4pm) and Evening (4pm - 10pm) Shift. You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week.

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

Hit the Jackpot on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Annual Shoe Allowance
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS3CSA

**Job Types**: Full-time, Permanent

Pay: £11.70-£12.20 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Crawley, RH10 1HA: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Due to Licensing Laws, we require all members of staff to be aged 18 and over. Are you over the age of 18?
- If successful, you will be required to complete a DBS check. Are you comfortable doing this?

Work Location: In person

  • Customer Service Complaints Supervisor

    1 month ago

    Crawley, West Sussex, United Kingdom The People's Pension Full time

    Position OverviewAbout People's Partnership:At the core of our not-for-profit organization lies a dedication to simplifying the future-saving journey for our members. We prioritize fairness and transparency over profit-driven motives. Envision a financial journey where everyone benefits, powered by our outstanding service and the remarkable individuals who...

  • Customer Service Operations Supervisor

    1 month ago

    Crawley, West Sussex, United Kingdom Project Partners Full time

    Role OverviewAs a Customer Service Operations Supervisor, you will play a pivotal role in overseeing the daily activities of our customer service team. Your leadership will ensure that our clients receive exceptional service and support.Key ResponsibilitiesManage shift schedules, ensuring a balanced mix of early, mid, and late shifts.Facilitate smooth...

  • Customer Service Team Supervisor

    1 month ago

    Crawley, West Sussex, United Kingdom The People's Pension Full time

    Position OverviewAs a Customer Service Team Supervisor, you will be responsible for guiding team members in delivering outstanding client support and technical assistance, customized to meet the unique needs of our customers throughout their engagement with The People's Pension.Your role will involve fostering an environment where team members can cultivate...

  • Customer Support Operations Supervisor

    1 month ago

    Crawley, West Sussex, United Kingdom Homebox Full time

    About Homebox: Homebox is an innovative organization focused on streamlining household bill management for shared living environments. We provide a unique service that aggregates various utility bills into a single, manageable monthly payment, assisting our clients, including students and young professionals, in better financial management. Our goal is to...

  • Customer Service Assistant

    4 months ago

    Crawley, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Crawley, RH10 3LF **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.90 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Store Supervisor

    3 months ago

    Crawley, United Kingdom Shakeaway Full time

    **Supervisor** SHAKEAWAY, the world's largest milkshake bar company since 1999, is recruiting! We are looking for a supervisor with at least one years’ experience in the food, retail or hospitality sectors. As supervisor, you will be responsible for leading your team by example - most of your time will be spent on our shop floor serving our wonderful...

  • Supervisor - Costa

    4 months ago

    Crawley, United Kingdom Moto Full time

    **Supervisor** **£26500pa** **37.5 hours per week** **Address: Pease Pottage Services, M23 Junction 11, Brighton Road, Pease Pottage, Crawley, RH11 9YA** As a Supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador to work...

  • Customer Services Assistant

    3 months ago

    Crawley, United Kingdom EEZEHAUL Full time

    **Customer Services Assistant** **We provide competitive and dependable logistics solutions across the UK, and that’s how we’ve become the South East’s largest regional FORS Silver approved carrier.** **NB: This role will be on a rotational shift basis with shift times of 6am to 3pm, 8am to 5pm, and 11am to 8pm. Plus rostered...

  • Supervisor - Greggs

    4 months ago

    Crawley, United Kingdom Moto Hospitality Ltd Full time

    **Address: Pease Pottage Services, M23 Junction 11, Brighton Road, Pease Pottage, Crawley, RH11 9YA** **Supervisor** **37.5 hours per week** As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Greggs much...

  • Customer Services Assistant

    2 weeks ago

    Crawley, United Kingdom Consult Full time

    We're seeking a dynamic & dedicated Customer Service Assistant to join our clients' industry-leading team in Crawley.Find out more about this role by reading the information below, then apply to be considered.About the Client:Our client is a global leader in dental implants, restorative materials and CADCAM prosthetics and for over 60 years, they have been...

  • Customer Services Assistant

    3 weeks ago

    Crawley, United Kingdom Consult Full time

    We're seeking a dynamic & dedicated Customer Service Assistant to join our clients' industry-leading team in Crawley.Find out more about this role by reading the information below, then apply to be considered.About the Client:Our client is a global leader in dental implants, restorative materials and CADCAM prosthetics and for over 60 years, they have been...

  • Customer Services Assistant

    3 weeks ago

    Crawley, United Kingdom Consult Full time

    We're seeking a dynamic & dedicated Customer Service Assistant to join our clients' industry-leading team in Crawley. About the Client: Our client is a global leader in dental implants, restorative materials and CADCAM prosthetics and for over 60 years, they have been at the forefront of ground-breaking advancements in dentistry. Their dedication to quality...

  • Customer Services Assistant

    4 weeks ago

    Crawley, United Kingdom Consult Full time

    We're seeking a dynamic & dedicated Customer Service Assistant to join our clients' industry-leading team in Crawley.About the Client:Our client is a global leader in dental implants, restorative materials and CADCAM prosthetics and for over 60 years, they have been at the forefront of ground-breaking advancements in dentistry. Their dedication to quality...

  • Customer Services Assistant

    4 weeks ago

    Crawley, United Kingdom Consult Full time

    We're seeking a dynamic & dedicated Customer Service Assistant to join our clients' industry-leading team in Crawley.About the Client:Our client is a global leader in dental implants, restorative materials and CADCAM prosthetics and for over 60 years, they have been at the forefront of ground-breaking advancements in dentistry. Their dedication to quality...

  • Customer Services Assistant

    3 weeks ago

    Crawley, United Kingdom Consult Full time

    We're seeking a dynamic & dedicated Customer Service Assistant to join our clients' industry-leading team in Crawley. About the Client: Our client is a global leader in dental implants, restorative materials and CADCAM prosthetics and for over 60 years, they have been at the forefront of ground-breaking advancements in dentistry. Their dedication to...

  • Customer Services Assistant

    4 weeks ago

    Crawley, United Kingdom Consult Full time

    We're seeking a dynamic & dedicated Customer Service Assistant to join our clients' industry-leading team in Crawley.About the Client:Our client is a global leader in dental implants, restorative materials and CADCAM prosthetics and for over 60 years, they have been at the forefront of ground-breaking advancements in dentistry. Their dedication to quality...

  • Installation and Service Supervisor

    1 month ago

    Crawley, West Sussex, United Kingdom Cranleigh Scientific Full time £45,000 - £55,000

    Position Overview:We are seeking a skilled professional to join our team as an Installation and Service Supervisor. This role is ideal for individuals who have a strong background in electromagnet design and a commitment to innovation.Key Responsibilities:As the Installation and Service Supervisor, you will be responsible for:Leading the Installation and...

  • Customer Services Assistant

    2 weeks ago

    Crawley, United Kingdom Consult Full time

    We're seeking a dynamic & dedicated Customer Service Assistant to join our clients' industry-leading team in Crawley.Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.About the Client:Our client is a global leader in dental implants, restorative materials and CADCAM prosthetics and for over 60...

  • Customer Services Assistant

    4 weeks ago

    Crawley, United Kingdom Consult Full time

    We're seeking a dynamic & dedicated Customer Service Assistant to join our clients' industry-leading team in Crawley.About the Client:Our client is a global leader in dental implants, restorative materials and CADCAM prosthetics and for over 60 years, they have been at the forefront of ground-breaking advancements in dentistry. Their dedication to...

  • Customer Services Assistant

    2 weeks ago

    Crawley, United Kingdom Consult Full time

    We're seeking a dynamic & dedicated Customer Service Assistant to join our clients' industry-leading team in Crawley.Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.About the Client:Our client is a global leader in dental implants, restorative materials and CADCAM prosthetics and for over 60...