Customer Service Assistant

3 months ago

Crawley, United Kingdom Talented People Full time

Talented People are currently working with an extremely reputable client and looking to recruit Customer Service Assistant based in Crawley. If you are looking to get into an office role or looking for a new challenge then this is the role for you. The role will be to provide support to the Operations team, managing customer orders, resolving customer queries and maintaining high levels of customer service with full training provided.

**The Firm**:

- Really well known and respected within the industry.
- Interesting and diverse client portfolio.
- Friendly and supportive environment.
- Dynamic, forward thinking, and progressive.

**The Role**:

- Responsible for the main day to day logístical operations of the business, following a strict process to see orders through from initial enquiry to completion.
- Maintain live records by establishing all relevant information including job stage, who will be placing the order, price levels of materials required, specification required, start date and delivery requirements, site contact, name, and telephone number. High attention to detail required.
- To provide support to the Operations team and be the first point of contact for all orders and schedule changes to new and existing customers.

**The successful applicant**:

- Good at building relationships
- team player
- competitive
- self-motivated
- tenacious
- extremely organised
- customer service driven

**Salary**: £21,000 - £25,000

**Hours**: 08:00 - 17:00 - Monday to Friday

**Location**: Crawley

**Benefits**
- Progression
- Company pension
- Free parking
- On-site parking
- Work from home

**Your Application**

**Our Service**

We offer a personal service tailored specifically to your needs; we are proactive to find opportunities. We are friendly, honest and always strive to exceed your service expectations.

**Referral Scheme**
- Talented People are acting as an Employment Agency in relation this vacancy*.

**Job Types**: Full-time, Permanent

**Salary**: £21,000-£25,000 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Crawley, West Sussex: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Crawley, West Sussex: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: CSAJN

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