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Contact Centre Claims Advisor

2 months ago

York, United Kingdom Page Personnel Secretarial & Business Support Full time

Are you looking to join a company that will provide you the best training and development plan?

Do you have excellent customer service skills and would like to utilise these in an Contact Centre Environment?

Would you like to join a company that have excellent values and will invest in you from day one?

Are you looking to be part of a vibrant collaborative team?

Then this could be the role for you

Client Details

Are you looking to join a company that will provide you the best training and development plan?

Do you have excellent customer service skills and would like to utilise these in an Contact Centre Environment?

Would you like to join a company that have excellent values and will invest in you from day one?

Are you looking to be part of a vibrant collaborative team?

Then this could be the role for you

Description

As a Contact Centre Claims Advisor you will be first point of call for members handling a wide range of enquiries and processing claims from start to finish.

You will undertaking a variety of duties such as booking doctors appointments, giving updates to members and providing full support regarding the insurance services they have in place.

The role could be dealing with members that are going through difficulty are are vulnerable we are looking for empathetic and supportive individuals with a high level of care and support to provide a first call resolution and a great experience.

Profile

Previous customer service experience this could be from a range of backgrounds such as retail, hospitality and the care industry

A confident telephone manner

Supportive and passionate about the customer journey

Able to juggle different tasks and work in a busy environment

Caring and empathetic

A good team player

Job Offer

Salary of £23400+ reputable business within the insurance sector+ full training provided+ superb progression+ great team and culture+ 9am-5pm Monday-Friday+ excellent benefits+ hybrid working available+ central location+ great transport links+ free parking+ free gym on site+ discounts of all the major retailers including supermarkets and days out+ health and well being activities+ fun vibrant team+ generous holiday allowance and option to buy and sell+ excellent learning and development+ apply now for an instant interview

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