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Call Centre Representative

3 months ago

Manchester, United Kingdom Pearson Locke Solicitors Full time

Company Description

Pearson Locke Solicitors specializes in reclaiming money for clients who have experienced unfair lending practices. The company is located in the Manchester Area, United Kingdom.


Role Description

This is a full-time on-site role for a Call Centre Representative at Pearson Locke Solicitors. The representative will be responsible for providing customer support, ensuring customer satisfaction, and maintaining high levels of customer service on a daily basis.


Qualifications

  • Customer Service Representatives and Customer Support skills
  • Interpersonal Skills for effective communication
  • Computer Literacy for data entry and systems navigation
  • Strong focus on Customer Satisfaction
  • Previous experience in a call centre or customer service role
  • Ability to multitask and prioritize tasks effectively
  • Excellent problem-solving skills
  • High school diploma or equivalent; additional education is a plus