![Reed](https://media.trabajo.org/img/noimg.jpg)
Claims Handler
3 weeks ago
Travel Claims Handler
Job Type: Full-time, Hybrid (after probation)
We are looking for passionate and dedicated Claims Handlers to join our clients based in Christchurch, Near Bournemouth. The role will be to become the first point of contact for customers dealing with unforeseen travel events. This role is crucial in providing empathy and guidance to customers, ensuring they feel supported through the claims process and making a positive impact during stressful times.
Day to day of the role:
- Investigate, negotiate, and settle travel insurance claims while maintaining a high standard of customer service.
- Assess customer claims against their policies to ensure quick and accurate payment.
- Handle a variety of claims, from lost or damaged baggage to emergency situations like theft.
- Communicate with customers via email and telephone, providing clear instructions and support.
- Collect necessary information and documents to proceed with claims.
- Resolve claims efficiently, ensuring customer satisfaction.
Required Skills & Qualifications:
- Excellent customer service skills with the ability to empathise with customers.
- Strong communication skills, both verbal and written.
- Ability to handle high call volumes and manage email correspondence effectively.
- Detail-oriented with a focus on accuracy and efficiency.
- Capable of working under pressure in a fast-paced environment.
- Proficiency in another language is advantageous and may attract a financial bonus.
Training and Shifts:
- Initial training Monday to Friday, 9:00 am to 5:30 pm for 10 weeks (no holidays during this period).
- After training, shifts are rostered between 08:00 am and 8:00 pm, Monday to Saturday, with one Saturday required every six weeks (day off in lieu provided).
Please apply today for immediate consideration.
-
Claims Handler
2 weeks ago
Christchurch, United Kingdom Reed Full timeTravel Claims Handler Position at a Company Based Near Bournemouth We are seeking enthusiastic Claims Handlers to join our team in Christchurch. As a Claims Handler, your primary responsibility will be to offer support to customers facing unexpected travel incidents. This role plays a vital part in providing understanding and direction to customers, ensuring...
-
Travel Claims Handler
3 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Overview**: **Reference** 668025 **Salary** £24,380 - £28,830/annum **Job Location**: - United Kingdom - England - South West England - Gloucestershire - Christchurch **Job Type** Permanent **Posted** 19 April 2024 **Travel Claims** **Handler - Customer Service Advisor** **£24,380 - 28,830 **(DOE) **Christchurch / Hybrid** (Hybrid work available...
-
Travel Claims Handler
2 weeks ago
Christchurch, United Kingdom Charles Taylor Full time_**Embark on an exciting career as a Travel Claims Handler, where you'll be the cornerstone of exceptional customer experiences to our travel customers**_ **Travel Claims** **Handler - Customer Service Advisor** **£25,000 - £29,562 **(DOE) **Christchurch / Hybrid** (Hybrid work available after your probation period has been passed) **Why you should...
-
Travel Claims Handler
3 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Travel Claims** **Handler - 28th May start date - Immediate interviews available!** **£25,000 - £29,562 **(DOE) **Christchurch / Hybrid** (Hybrid work available after your probation period has been passed) **Full training provided** - **Embark on an exciting career as a Travel Claims Handler, where you'll be the cornerstone of exceptional customer...
-
Travel Claims Handler
3 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Travel Claims** **Handler - Customer Service Advisor** **£24,380 - 28,830 **(DOE) **Christchurch / Hybrid** (Hybrid work available after your probation period has been passed) **Full training provided** - **Embark on an exciting career as a Travel Claims Handler, where you'll be the cornerstone of exceptional customer experiences to our travel...
-
Assessment Centre
2 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Travel Claims Handler** **£25,000 - £29,562 **(DOE) **Christchurch / Hybrid** (Hybrid work available after your probation period has been passed) **Full training provided** At Charles Taylor, we firmly believe that our people are the key to our company's growth and prosperity. We prioritise the development, and recognition of talented individuals...
-
Travel Claims Handler
3 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Travel Claims Handler **(17th June Start date) **£25,000 - £29,562 **(DOE) **Christchurch / Hybrid** (Hybrid work available after your probation period has been passed) **Full training provided** At Charles Taylor, we firmly believe that our people are the key to our company's growth and prosperity. We prioritise the development, and recognition of...
-
Travel Claims Handler
4 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Overview**: **Reference** 668074 **Salary** £25,000 - £29,562/annum **Job Location**: - United Kingdom - England - South West England - Dorset - Christchurch **Job Type** Permanent **Posted** 06 June 2024 **Travel Claims Handler - Customer Service Advisor** **Salary: £25,000 - £29,562 (DOE)** **Location: Christchurch / Hybrid (Hybrid work...
-
Travel Claims Handler
4 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Travel Claims Handler - Customer Service Advisor** **Salary: £25,000 - £29,562 (DOE)** **Location: Christchurch / Hybrid (Hybrid work available after passing probation)** **Full Training Provided** You must reside and be eligible to work in the United Kingdom. **Why Choose Charles Taylor?** At Charles Taylor, we believe our people drive our...
-
Customer Service Representative
2 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Customer Service Advisor - Travel Claims** **£22,900 - £27,200 per annum** (DOE) **Christchurch / Hybrid** (After probation period) **Full training provided** **Join our dynamic team and become the backbone of our company's exceptional customer service** Charles Taylor is an agile, growing business where every employee can make a significant impact...
-
Customer Service Advisor
4 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Customer Service Advisor - Travel Claims** **£21,500 - £25,500 per annum** **(DOE)** **Christchurch / Hybrid** **Full training provided.** - _Are you looking for a new role where you can really make a difference to customers?_ - _Do you have natural empathy?_ - _Do _you pride yourself on delivering first class customer service? **Salary and Benefits...
-
Customer Service Advisor
2 weeks ago
Christchurch, United Kingdom Charles Taylor Full timeCustomer Service Advisor - Travel Claims £21,500 - £25,500 per annum (DOE) Christchurch / Hybrid Full training provided. - Are you looking for a new role where you can really make a difference to customers? - Do you have natural empathy? - Do you pride yourself on delivering first class customer service? JOIN OUR TEAM OF SPECIALISTS!! Charles Taylor...
-
Christchurch, United Kingdom Charles Taylor Full time**Overview**: **Reference** 668046 **Salary** £25,000 - £29,562/annum + Benefits **Job Location**: - United Kingdom - England - South West England - Dorset - Christchurch **Job Type** Permanent **Posted** 03 May 2024 **Travel Claims Handler **(17th June Start date) **£25,000 - £29,562 **(DOE) **Christchurch / Hybrid** (Hybrid work available after...
-
Apply to Join Our Assessment Centre to Find Out
2 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Overview**: **Reference** 668058 **Salary** £25,000 - £29,562/annum + Benefits **Job Location**: - United Kingdom - England - South West England - Dorset - Christchurch **Job Type** Permanent **Posted** 20 May 2024 Travel Claims Handler (17th June Start date) £25,000 - £29,562 (DOE) Christchurch / Hybrid (Hybrid work available after your...
-
Assessment Morning to Find Out More About Travel
3 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Join us at our Assessment Morning to find out more about our Travel Claims positions!** Are you curious about exciting career opportunities and eager to explore a new role? Look no further! We invite you to our exclusive Assessment Morning where you can discover more about the fantastic opportunities that await you. - **Date**: Wednesday 7th February...
-
August Start Date Available!
4 weeks ago
Christchurch, United Kingdom Charles Taylor Full timeAugust start date available! **Customer Service Advisor - Travel Claims** **£24,380 to £28,830 **(DOE) **Christchurch / Hybrid** (After probation period) **Full training provided** **Join our dynamic team and become the backbone of our company's exceptional customer service** Charles Taylor is an agile, growing business where every employee can make...
-
Customer Service Executive
2 weeks ago
Christchurch, United Kingdom Dynamite Recruitment Solutions Ltd Full timeHours: Rostered hours between 8am and 8pm Monday to Saturday (1 in 6 Saturdays)Hybrid working opportunities once training has been completed.Salary: Up to £25000 rising to £29500Free on-site parkingFree Health Cash Plan for cover towards dental treatment, prescriptions, and moreFree annual travel insurance (subject to qualifying criteria)Discount on home...
-
Customer Service Executive
4 weeks ago
Christchurch, United Kingdom Dynamite Recruitment Full timeHours: Rostered hours between 8am, and 8pm Monday to Saturday (1 in 6 Saturdays) Hybrid working opportuntities once training has been completed. Salary: Up to £25000 dependant on experience Free on-site parking Free Health Cash Plan for cover towards treatment for dental, prescriptions, and many more. Free annual travel insurance (subject to...
-
Customer Service Executive
4 weeks ago
Christchurch, United Kingdom Dynamite Recruitment Full timeHours: Rostered hours between 8am, and 8pm Monday to Saturday (1 in 6 Saturdays) Hybrid working opportuntities once training has been completed. Salary: Up to £25000 dependant on experience Free on-site parking Free Health Cash Plan for cover towards treatment for dental, prescriptions, and many more. Free annual travel insurance (subject to...
-
Customer Service Executive
3 weeks ago
Christchurch, United Kingdom Dynamite Recruitment Solutions Ltd Full timeHours:Rostered hours between 8am, and 8pm Monday to Saturday (1 in 6 Saturdays) Hybrid working opportuntities once training has been completed. Salary: Up to £25000 rising to £29500 Free on-site parking Free Health Cash Plan for cover towards treatment for dental, prescriptions, and many more.Free annual travel insurance (subject to qualifying...