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Reception Manager

2 months ago

Edinburgh, United Kingdom Britannia Hotels Full time

Location: Edinburgh, EH4 3DG, United Kingdom
Address: 69 Belford Road

We have an exciting new vacancy for aReception Manager to join our team at The Britannia Hotel Edinburgh.This 223-room hotel is ideally located in the West End. Our hotel is within easy reach of the city's major attractions and just a short walk from Haymarket train station

Benefits include:

  • An attractive salary
  • Career development opportunities throughout the UK
  • Significant staff discount rates when staying at one of our 60 hotels in the UK.
  • 50% discount off food and drink if staying at one of our hotels.
  • Friends and family hotel stay discounts.
  • Reduced membership at our Leisure clubs
  • Free meals on duty (when applicable)
  • Employee referral scheme
  • Free Uniform (if applicable to your role)
  • Up to 28 days holiday including bank holidays per annum.
  • Auto enrolment pension scheme

Your duties will include:

  • Running our busy reception desk in a professional manner with customer service at the forefront
  • Managing and training the front office team
  • Maximising revenue and minimising loss within the Department
  • Ensure all monies, floats and accounts are managed effectively.
  • Support other departments and be part of the Duty Manager Rota
  • Operationally be involved with checking guests in and out.

The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera would be advantageous.

We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.


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