![EH Smith Builders Merchants](https://media.trabajo.org/img/noimg.jpg)
Sales Ledger Controller
1 month ago
As a family run business and part of EH Smith Builders Merchants, we’re proud of our staff and have an average length of service of 12 years, we give 10% of our annual profits to charity with 15% of the annual profits being split equally between our staff.
Celebrating our 100th anniversary in 2022 we continue to build on our core values, putting the customer first and ensuring that we offer our the best service possible – today, tomorrow and into the future.
The Role
An opportunity for a Sales Ledger Controller has become available in the Credit Control team at Head Office, reporting to the Sales Ledger Controller Team Leader.
Key Tasks
- Chase and collect monies owing from customers via email phone or other relevant methods
- Update chasing notes on K8, including customer records (address, email, phone numbers)
- Identify, log and resolve queries by liaising with other departments and raising credit notes where necessary
- Review ledger before letters, mid-month, 7 day and legal and exclude accounts where appropriate
- Release suspended orders and accounts from restricted trading where appropriate
- Manage POD requests for direct orders
- Manage unallocated cash and assist cash and banking time with remittances
- Take card payments on e-PDQ
- Escalate 60+ debt and unresolved queries to Default / Credit Manager
- Process credit and cash applications for the business
- Undertake ad-hoc credit control duties as and when required
Person & Skills
Ideally the successful candidate will have experience of Credit Control activities, collecting due and overdue monies with a monthly framework, in line with the Credit Policy Statement. Excellent communication skills are fundamental to the role as is the ability to build strong relationships internally with colleagues and externally with customers. You will also need to have high levels of organisational and administrative skills, being able to work to deadlines and being compliant with Credit Control processes, whilst also having good Microsoft Excel skills.
Benefits
• A competitive salary
• Company pension scheme
• Employee discount
• Life Assurance Scheme
• Health Cash Plan – Salary Sacrifice
• Company workwear/PPE provided
• Employee Assistance Programme
Location
Head Office, Solihull (B90 4LH)
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