Temporary Customer Service Advisor

3 weeks ago


Manchester, United Kingdom Page Personnel Full time

This role requires a Temporary Customer Service Advisor who can provide exceptional customer service support for a not-for-profit charitable organisation based in Manchester.Client DetailsThis organisation is a well-established, medium-sized charity dedicated to improving the lives of the local community. With a strong presence in Manchester, it has been instrumental in providing crucial services to those in need.DescriptionAs a Temporary Customer Service Advisor you will be: Handling customer queries via mutli-channels Provide exceptional customer service to all clients and stakeholdersHandle and resolve customer service queriesMaintain accurate records of customer interactionsEnsure all customer service standards are upheldWork collaboratively with team members to improve customer serviceProvide feedback on customer service issues and trendsProfileA successful Temporary Customer Service Advisor should have:Experience in a customer service role, preferably in a call handling role Excellent communication and interpersonal skillsA commitment to providing exceptional customer serviceProficiency in using customer service software and toolsAbility to work well in a team and independentlyCan commit to a 2 month temporary role Job OfferIn return, our client can offer: Weekly payTemp to perm opportunity Opportunities for professional growth and developmentA supportive and inclusive work cultureRole within a well-respected not-for-profit organisationWith a strong commitment to professional growth and personal development, this Temporary Customer Service Advisor role is an excellent opportunity to make a difference within a renowned charity. We encourage all interested candidates to apply



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