Customer Service
2 weeks ago
- Reply to various customers’ requests through emails or by phone.
- Order processing, sending PO confirmation, delivery lead time, communication, and proposal of alternative items in case of BO, follow up order deliveries.
- Daily invoices control conformity of prices, properly sent to customers.
- Issue customer credits.
- Overdue follow up: issue and send account statements, payment follow-up.
- ERP system maintenance.
- Quality complaints follow up.
- Monitor product recall.
- Archiving of customer service documentation for audits purposes.
- Tenders support in collaboration with the tender & pricing manager – provide documents, preparation of samples and organisation of shipment.
- Meticulous and detail orientated.
- Good understanding of IT systems, Excellent user skills.
- Empathetic, patient, and clear communication skills.
- Accountable and takes responsibility.
- Customer service experience from the MD industry.
- English proficiency.
- Strong customer service focused mentality.
- Excellent communication skills.
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Customer Service Representative
2 days ago
Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Executive to join our team at Pertemps Bond. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Main ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues in a...
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Customer Service Representative
2 days ago
Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Executive to join our team at Pertemps Bond. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Main ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues in a...
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Customer Service Representative
3 days ago
Burton upon Trent, Staffordshire, United Kingdom Marshalls PLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic team at Marshalls PLC. As a key member of our Customer Services team, you will play a vital role in delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesCustomer...
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Customer Service Representative
4 days ago
Burton upon Trent, Staffordshire, United Kingdom Marshalls PLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic team at Marshalls PLC. As a key member of our Customer Services team, you will play a vital role in delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesCustomer...
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Customer Service Representative
4 days ago
Burton upon Trent, Staffordshire, United Kingdom Marshalls PLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic team at Marshalls PLC. As a key member of our Customer Services team, you will play a vital role in delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesCustomer...
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Customer Service Representative
3 days ago
Burton upon Trent, Staffordshire, United Kingdom Marshalls PLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic team at Marshalls PLC. As a key member of our Customer Services team, you will play a vital role in delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesCustomer...
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Customer Service Representative
4 days ago
Burton upon Trent, Staffordshire, United Kingdom Marshalls PLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic team at Marshalls PLC. As a key member of our Customer Services team, you will play a vital role in delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesCustomer...
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Customer Service Representative
3 days ago
Burton upon Trent, Staffordshire, United Kingdom Marshalls PLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic team at Marshalls PLC. As a key member of our Customer Services team, you will play a vital role in delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesCustomer...
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Customer Service Representative
1 day ago
Burton upon Trent, Staffordshire, United Kingdom NatWest Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Burton Upon Trent. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our valued customers in achieving their financial goals.Key ResponsibilitiesProvide...
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Customer Service Representative
1 day ago
Burton upon Trent, Staffordshire, United Kingdom NatWest Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Burton Upon Trent. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our valued customers in achieving their financial goals.Key ResponsibilitiesProvide...
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Customer Service Representative
1 week ago
Burton upon Trent, Staffordshire, United Kingdom Marshalls PLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our dynamic Customer Services team at Marshalls PLC. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing timely support to our customers.Key ResponsibilitiesCustomer Service: Respond to customer...
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Customer Service Representative
1 day ago
Burton upon Trent, Staffordshire, United Kingdom NatWest Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Burton Upon Trent. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our valued customers.Key ResponsibilitiesProvide proactive and personalized support to...
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Customer Service Representative
1 day ago
Burton upon Trent, Staffordshire, United Kingdom NatWest Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Burton Upon Trent. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our valued customers.Key ResponsibilitiesProvide proactive and personalized support to...
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Customer Service Expert
4 days ago
Burton upon Trent, Staffordshire, United Kingdom Travel Trade Recruitment Full timeJob Title: Travel ConsultantJob Summary: We are seeking an experienced Travel Consultant to join our team at Travel Trade Recruitment. As a Travel Consultant, you will be responsible for providing exceptional customer service and sales expertise to our clients.Key Responsibilities:Customer Service: Provide professional, informative, and friendly responses to...
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Customer Service Advisor
1 week ago
Burton upon Trent, United Kingdom Pertemps Tamworth Full timeCustomer Service AdvisorWe a seeking an experienced customer service advisor to join our world leading client based in Burton-on-Trent on a Temporary ongoing basis. As a customer service advisor, you will be working in conjunction with other sites across the UK to ensure that all customer expectations are met and exceeded.Location: Burton-on-TrentHours:...
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Customer Service Advisor
2 months ago
Burton upon Trent, United Kingdom Marshalls Full timeCustomer Service AdvisorBurton-On-Trent, DE14 3HDMonday - Friday hours/weekHybrid Working At Marley, we’re raising the roof in the UK roofing industry! Marley is at the forefront of pitched roof systems, leading the industry in sustainability and innovation. With over a century of know-how under our belt, we're the trusted partners for architects,...
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Customer Service Specialist
5 days ago
Burton upon Trent, Staffordshire, United Kingdom MKM Building Supplies Full timeJob Description**About MKM Building Supplies**MKM Building Supplies is a leading independent builders' merchant in the UK, established in 1995. We have over 128 branches and a diverse team of over 3000 employees nationwide.**Job Summary**We are seeking a highly motivated and customer-focused Sales Assistant to join our team at our Burton Upon Trent branch....
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Customer Service Manager
2 months ago
Burton upon Trent, Staffordshire, United Kingdom Ernest Gordon Recruitment Limited Full timeCustomer Service Manager (Construction) 30, ,000 + Training + Progression + 33 Days Holiday + Pension + 10% Bonus + Company BenefitsBurtonAre you a Customer Service Manager or similar looking for an exciting varied role within an industry leading construction who will give you the ability to progress as the company grows, receive bespoke training plans and...
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Customer Service Advisor
1 month ago
Burton upon Trent, United Kingdom Marshalls PLC Full timeCustomer Service AdvisorBurton-On-Trent, DE14 3HDMonday - Friday 36.5 hours/weekHybrid Working At Marley, we’re raising the roof in the UK roofing industry! Marley is at the forefront of pitched roof systems, leading the industry in sustainability and innovation. With over a century of know-how under our belt, we're the trusted partners for architects,...
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Customer Service Advisor
3 weeks ago
Burton upon Trent, United Kingdom Marshalls PLC Full timeCustomer Service AdvisorBurton-On-Trent, DE14 3HDMonday - Friday 36.5 hours/weekAt Marley, we’re raising the roof in the UK roofing industry! Marley is at the forefront of pitched roof systems, leading the industry in sustainability and innovation. With over a century of know-how under our belt, we're the trusted partners for architects, contractors, and...