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Administrator

4 months ago


Barnstaple, United Kingdom Simple Recruitment (South West) Ltd Full time

Simple Recruitment are looking for a Customer Service Administrator for our client based in the Barnstaple area to join their team on a temporary ongoing basis.Salary:£12.21 per hourWhat you will be doing: * Receiving of telephone enquiries from the public, customers and officers in relation to services provided by the Works Unit. * Provide quotes for new business enquiries, discussing customer accounts and trying to promote the Trade Waste service where appropriate. * Support trade waste administration, including logging of all customer interactions, processing of new and cancelled contracts, organising delivery /removal of trade containers and process timely invoices. * Track vehicles to swiftly assist with ad-hoc enquiries and missed collections. * To provide general admin assistance to the Works Unit, covering for absent staff and using various IT systems as directed by the Business Manager.Requirements: * Experience of dealing with customers and staff * Good verbal and written communication skills * Good telephone manner and customer service skills * Competent use of the Microsoft office programs to include Excel and database use. * To provide general admin assistance to the Works Unit, covering for absent staff and using various IT systems as directed by the Business Manager. * Experience of working in a commercial sales or account management environment is desirableWhat do you need to have:Due to the location of the site, you will need to drive, there is free parking on site.Hours:Monday to Friday 9.00am – 5.00pmOur Brief: Simple Recruitment are acting as an employment business on behalf of our client, based in the Barnstaple area, who are seeking a Customer Service Administrator to join their team on a temporary basis