Health Information Officer

Health Information OfficerJob No: JR106795 Mitcham Private Hospital Permanent Administration/Support Services HIM/Clinical Coder/Medical RecordsPart time position:Enjoy flexible hours for better work life balanceWe care about YOUAccess counselling wellbeing services legal & financial assistanceJoin Australias largest private health care provider.About the role:As an administrative clerk in our medical records department you will assist in all activities related to maintaining the Health Information Services in an organised and efficient manner.Reporting to the Health Information Manager your duties and responsibilities will involve but are not limited to;Answering and actioning phone and email enquiries from internal and external customers.Responding to Freedom of Information requests in accordance with the Ramsay Release of Information GuidelinesCompiling medical records of discharged patents as required;Filing medical records and correspondence accurately;Seeking locating and obtaining medical records as requested;Archiving and culling of medical recordsManagement of Forms orderingPerforming general department duties as required.To be successful you will have:You will have a passion for providing a high standard of customer centred care. Your exceptional communication and interpersonal skills will assist in effectively working in a team environment and maintaining positive relationships with staff patients and families.Ability toCope with demanding situations and strict deadlinesBe flexible in a changing work environment with an openness to changing processes and proceduresRespond to changing priorities and situations with flexibility and a positive attitudeDemonstrated ability to respect privacy and confidentialityDemonstrate initiative when requiredIntermediate computer knowledge / literacyDesirablePrevious experience in a medical records department (or other clerical position within a health care setting)Previous experience in a private hospital settingRemuneration: Base Hourly Rates in accordance with Enterprise Agreement superannuation based on experience level and qualifications exclusive of penalties or allowances.About usMitcham Private Hospital is a fully accredited 121 bed acute medical surgical maternity and mental health facility providing for the healthcare needs of Melbournes outer eastern communities.The Hospital is owned and operated by Ramsay Health Care a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of People Caring for People since 1964.Whats in it for youProfessional Advancement:Recognition Rewards Professional Development and Employee referral programs. Free access to LinkedIn Learning education scholarships and the Ramsay Leadership Academy to support career progression.Discounts: Ramsay Rewards - Access great deals at over 100 major retailers. Hospital Allied Health & Pharmacy discounts -youll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster Flexible Leave Program and a free Employee Assistance Program offering access to confidential counselling coaching and support 24/7.Leisure/Social/Financial: Discounts for leisure travel with selected Hotels salary sacrifice opportunitiese.g. airport lounge membership self-education expenses novated leasing and more.RequirementsProvide or complete a National Police Check (conducted within the last 12 months)According to the role Ramsay may require aWorking-With-Childrencheck andproof of immunisationagainst infectious diseases.To ApplyAll applications must be lodged online. Applications made by recruitment agencies will not be considered.For enquiries please contact Heather Whitehead on Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct available at Advertised: 07 Nov 2025 AUS Eastern Daylight TimeApplications close: 21 Nov 2025 AUS Eastern Daylight Time Dont see a job for youDont see your dream job posted No problem sign up for job alerts and well let you know once something becomes available.Sign Up TodayRequired Experience:Unclear Seniority Key Skills Cluster,Information Systems,Advocacy,Information Security,E-Commerce Employment Type : Full-Time Experience: years Vacancy: 1