2nd Line Support
2 weeks ago
- Customer Support: Provide first-line technical support to end-users via phone, email, and chat, ensuring excellent customer service and efficient resolution of technical issues.
- Issue Diagnosis: Identify, diagnose, and troubleshoot hardware and software issues, escalating more complex problems to 2nd and 3rd line support teams when necessary.
- Ticket Management:
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2nd Line Support
2 weeks ago
Reading, United Kingdom Premier Group Recruitment Remote Work Freelance Full timeJob Title: 2st Line Technical Support Engineer (Contract)Location: London, HammersmithContract Duration: 4-month initial contract, with the potential of being extended Start Date: Immediate Rate: £125-150 per day Inside IR35We have partnered with an impressive Fintech company based in Central London. Established in 2015, their mission is to democratize...
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2nd Line Support
1 week ago
Reading, United Kingdom Circle Recruitment Full time2nd Line Support / Desktop Support - Law Firm ReadingKeywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, LawI'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team...
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2nd Line Technical Support Specialist
2 weeks ago
Reading, United Kingdom Premier IT Full timeJob Title: 2nd Line Technical Support Specialist (Contract)Location: RemoteContract Duration: Initial contract with potential for extensionRate: Competitive daily rateCompany Overview: Premier IT is a leading player in the technology sector, dedicated to providing innovative solutions that enhance operational efficiency and user experience.Role Overview: We...
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Desktop Support Analyst
3 weeks ago
Reading, Berkshire, United Kingdom RedRock Resourcing Full time €35,000Desktop Support Analyst x 2 - Reading - Benefits and Development! Salary: Up to £35k per annum Location: Reading - Onsite 3 days a week (Hybrid) A leading organisation in the Reading area area requires a Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: ~ Proven experience in support: MS Office...
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Desktop Support Analyst
2 weeks ago
Reading, Berkshire, United Kingdom RedRock Resourcing Full time €35,000Desktop Support Analyst x 2 - Reading - Benefits and Development! Salary: Up to £35k per annum Location: Reading - Onsite 3 days a week (Hybrid) A leading organisation in the Reading area area requires a Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: ~ Proven experience in support: MS Office...
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Support Technician
3 weeks ago
Reading, Reading, United Kingdom Circle Group Full timeJob Overview2nd Line Support / Desktop Support - Circle Group Keywords: IT Support, Service Desk, Technical Assistance, IT Technician, IT Engineer, Support Specialist, Office 365, Windows, Azure, Intune, Active Directory, DNS, DHCP, VPN, Legal Sector Circle Group is seeking to enhance its IT department by bringing on board a skilled 2nd Line Support...
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Technical Support Specialist
3 weeks ago
Reading, Reading, United Kingdom Circle Group Full timeJob Overview2nd Line Support / Desktop Support - Circle Group Keywords: IT Support, Service Desk, Technical Assistance, IT Technician, Support Engineer, Office 365, Windows, Azure, Intune, Active Directory, DNS, DHCP, VPN, Legal Sector Circle Group is seeking a dedicated and skilled 2nd Line Support Engineer to join our expanding IT department. As a pivotal...
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Application Support Analyst
3 months ago
Reading, United Kingdom Punter Southall Group Full timeOverview We are recruiting a 2nd Line Application Support Analyst to join our growing team. As an Application Support Analyst, you will be responsible for providing 2nd line IT & application support as well as being involved in on-going project work. Examples of your responsibilities are to gather information on IT service issues and map...
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Technical Support Professional
4 days ago
Reading, Reading, United Kingdom Punter Southall Group Full timeAbout the RoleWe are seeking a highly skilled 2nd Line Application Support Analyst to join our team at Punter Southall Group.Key ResponsibilitiesGather information on IT service issues and map operational business issues to the underlying application and infrastructure architecture.Investigate and resolve IT and application incidents, and triage IT...
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Technical Support Professional
6 days ago
Reading, Reading, United Kingdom Punter Southall Group Full timeAbout the RoleWe are seeking a highly skilled 2nd Line Application Support Analyst to join our team at Punter Southall Group.Key ResponsibilitiesGather information on IT service issues and map operational business issues to the underlying application and infrastructure architecture.Investigate and resolve IT and application incidents, and triage IT...
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1st Line Technical Support
3 months ago
Reading, United Kingdom Landmark Information Group Full timeWhat it's like to work at Landmark: We're a friendly, dynamic and supportive team. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and direction of our products and services, as well as finding more efficient ways to work. We...
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IT Support Specialist
6 days ago
Reading, Reading, United Kingdom Circle Recruitment Full timeJob Title: 2nd Line SupportJob Type: Full-timeLocation: Reading, with travel to Guildford and LondonAbout the Role:We are seeking a highly skilled and personable IT Support Specialist to join our team as a 2nd Line Support Engineer. As a key member of our IT team, you will be responsible for providing technical support and assistance to our clients, ensuring...
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Application Support Specialist
1 day ago
Reading, Reading, United Kingdom Punter Southall Group Full timeAbout the RoleWe are seeking a highly skilled 2nd Line Application Support Analyst to join our team at Punter Southall Group.Key ResponsibilitiesProvide 2nd line IT and application support to our clientsInvestigate and resolve IT and application incidentsTriage IT incidents and gather information on IT service issuesMap operational business issues to the...
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Application Support Specialist
24 hours ago
Reading, Reading, United Kingdom Punter Southall Group Full timeAbout the RoleWe are seeking a highly skilled 2nd Line Application Support Analyst to join our team at Punter Southall Group.Key ResponsibilitiesProvide 2nd line IT and application support to our clientsInvestigate and resolve IT and application incidentsTriage IT incidents and gather information on IT service issuesMap operational business issues to the...
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IT Support Specialist
3 days ago
Reading, Reading, United Kingdom RedRock Resourcing Full timeJob Description**2nd/3rd Line IT Support Engineer - RedRock Resourcing****Salary: £30,000 - £36,000 + Hybrid + Good Benefits Package**We are seeking a highly skilled 2nd/3rd Line IT Support Engineer to join our growing support function at RedRock Resourcing. This is an excellent opportunity to join a collaborative and close-knit IT team that are dedicated...
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IT Support Specialist
3 days ago
Reading, Reading, United Kingdom RedRock Resourcing Full timeJob Description**2nd/3rd Line IT Support Engineer - RedRock Resourcing****Salary: £30,000 - £36,000 + Hybrid + Good Benefits Package**We are seeking a highly skilled 2nd/3rd Line IT Support Engineer to join our growing support function at RedRock Resourcing. This is an excellent opportunity to join a collaborative and close-knit IT team that are dedicated...
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SC Cleared 2nd line support
1 month ago
Reading, Reading, United Kingdom The People Network Full timeExciting Opportunity for SC Cleared Level 2 Support EngineerJoin a dynamic team working on cutting-edge projects in a Security Cleared Environment. This hybrid role is ideally located along the M4 corridor.Primary responsibilities include maintenance of crucial systems such as VMWare infrastructure, Microsoft Server 2022, Microsoft Windows 11 desktops, and...
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IT Support Specialist
4 days ago
Reading, Reading, United Kingdom RedRock Resourcing Full time2nd/3rd Line IT Support Engineer - RedRock ResourcingSalary: £30,000 - £36,000 + Hybrid + Comprehensive Benefits PackageA leading organisation with a global presence requires a 2nd/3rd Line IT Support Engineer to join its expanding technical support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread...
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IT Support Specialist
5 days ago
Reading, Reading, United Kingdom RedRock Resourcing Full time2nd/3rd Line IT Support Engineer - RedRock ResourcingSalary: £30,000 - £36,000 + Hybrid + Comprehensive Benefits PackageA leading organisation with a global presence requires a 2nd/3rd Line IT Support Engineer to join its expanding technical support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread...
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1st Line Technical Support Analyst
2 months ago
Reading, United Kingdom Landmark Information Full timeReadingWhat it's like to work at Landmark:At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to...